Video card - This device cannot start (Code 1

Inno 3d / 8800 gt
October 23, 2009 at 03:22:14
Specs: Windows XP (SP3), Intel 2.66Ghz Dual core / 2Gb RAM

I'm experiencing what appears to be an intermittent fault with my VGA card (Inno 3d 8800GT).

I've been running my system for approx 18 months now and this problem occured for the first time 5 days ago. It since seemed to disappear after I physically resettled the graphics card but has now come back again -and hasn't so far been cured by my re-settling efforts.

When running, the display froze, artifacts appeared on the screen and a continuous beep was emitted. After restart, the artifacts were all over the screen. The system booted into windows on very low graphics settings. Colour was almost down to shades of gray, resolution was very low and there were artifacts all over the display in a repeated pattern. I was getting a notification bubble as well that my graphics settings were low (as if i couldn' tell).

On checking device manager, there was a yellow exclamation mark next to my VGA card and the properties screen reported the (bland) error "This device cannot start (Code 10)".

Apparently this is usually a driver error, but uninstalling and reinstalling the driver (I was already using nvidia 191.07) had no effect.

As mentioned above, the first time this happened to me, the issue disappeared by chance, more than anything I consciously did.

Previous procedure was: Unistall driver (which btw was the latest). Restart. Install driver (latest). Restart. <Not fixed.

Shutdown, cables disconnected, VGA card removed for visual inspection and retrieval of serial for tech support on Inno 3d site.

-There were (and are) no signs of frazzled components or other card/contact damage.

-Inno 3d told me to reinstall; the latest drivers and if that ddin't work, have the card checked by a store.

-as it was the weekend, i was interested in seeing if there was nothing esle I could do so i put the VGA card back in the machine.

-on Start up, this time (to my great surprise) everything was as normal.

I cautiously but happily proceeded to use my PC for gaming for the rest of the day -and continued to do so as the opportuinity presented itself this week untill this morning when the problem happened again.

I haven't yet refreshed the drivers, but resetteling the card hasn't worked. I'd read elsewhere that resettleing a card is only a temporary solution...

The big question for me is: Do I need to get a new card?

I'm concerned it could be a contact/power fault, which would mean that the PSU or motherboard might be damaged, perhaps as well as the VGA card -or not...

I unfortunately don't have a spare card to hand so i may try to take it round to a local shop and see if they/we can't try some different configurations out.

This is all rather annoying as I was hoping to upgrade to Win7 this weekend!

I'd appreciate any insights or advice you guys may have.


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October 23, 2009 at 06:31:51
One thing you could try is to re-seat the card. Is the cooling fan on the card working?

Be sure to have the computer unplugged and exercise anti-static precautions.

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October 23, 2009 at 06:41:12
Thanks Othehill, I tried exactly that this morning, although only once.

The cooling fans have been on, so I know the card has been receiving power -hence my concern for the Motherboard connection and/or connector.

I'm going to de-dust (without using a vaccuum cleaner!) the card and re-seat it when I get home.

I just hope it's not the motherboard at fault as it'll be more of a pain to replace...

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October 23, 2009 at 06:43:37
One other thing that could be wrong. If your card requires an additional power connection you may not have that connected.

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October 23, 2009 at 07:08:05
It's been running for 18months, I doubt it would have lasted so long without demonstating a fault if i hadn't connected it up right. But thanks :D

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October 23, 2009 at 07:13:18
If your PSU has gotten weaker the power supplied by the slot may no longer be ample. Probably not the case but worth checking.

Going back to the original code the error usually is related to drivers. Microsoft likes to update drivers. I never allow MS to update any hardware. You may need to uninstall the card in device manager by going back to standary VGA type and then installing the card using drivers from the manufacturer of the GPU.

Check what driver is currently in use.

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