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Video Capture Preview failed

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Original Message
Name: Speakersrock
Date: September 30, 2007 at 03:58:20 Pacific
Subject: Video Capture Preview failed
OS: Win XP
CPU/Ram: n/a
Model/Manufacturer: n/a
Comment:

Hi there,

I recently brought a webcam from ebay, for a friend. I thought the seller and product look ok and everything so I did.

However when I got it, It had no drivers with it or anything, and When I plugged it into my computer It did'nt install.
I contacted the seller and she said that it does not need any...hence the next bit!...

I told the friend I got this for, and he took it and tried it on a computer - it worked first time.

But now he has plugged it into his main computer, It seams to install, and names it Video Capture device, and reports it has no problems.

However when I go to My computer and try to open the webcam i get the message;

Video preview failure

Creation of the video preview failed.
Please check the device connection and make sure that the device is not being used by another application or user.


I then tried to open it using various software, such as MSN and PY Software, Active webcam.
I have also tried reinstalling the driver, searching for one, using windows update, plugging it into a different USB port. I have installed DirectX9, Followed the procedure of uninstalling, unplugging, and rebooting computer. And also just simply rebooting the computer.

All software I used game a simular webcam. I have run out of ideas to fix this, can anyone help please?

Many Thanks.

If It's not broken, Don't fix it!


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Response Number 1
Name: domain_admin
Date: October 5, 2007 at 14:34:38 Pacific
Reply: (edit)

Try going to the manufacturer website for driver downloads?


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Response Number 2
Name: Speakersrock
Date: October 6, 2007 at 03:40:01 Pacific
Reply: (edit)

Sorry I forgot to mention, We do no know the manufacter, or model.

I am trying to contact the seller now.


Many thnaks anyway!

If It's not broken, Don't fix it!


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