very slow, gets hung up

Microsoft / Internet explorer 7.0
September 1, 2009 at 09:29:52
Specs: Windows XP SP3
IE 7 is really really slow to open webpages
and often does not show me fields/boxes in
online formsheets and takes forever to scroll
down on the page, browser becomes completely
inactive for 20 seconds or more before it
recovers so that I can move on.

I am pretty sure that the PC is clean. no malware, no spyware, no virus at least that is the results of the scans that were all done with updated versions.


I can post my hijack file if you would like for me to.

Your help is much appreciated! Thx lots! BCM


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#1
September 1, 2009 at 09:44:03
Please provide the following.

What are your system specs?

How long have you been using IE7?

Have you added any software lately?

Does the system run slow using any other apps?

Richard


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#2
September 1, 2009 at 10:10:30
yikes, you guys are fast!

system specs: Windows XP Version 2002 SP3. Computer is:
Intel(R) Core(TM)2Duo CPU T7700 @2.40GHz 1.17GHz,
3.50GB of RAM. It is a Dell Laptop Vostro 1500. The IE
version I am using is Internet Explorer 7.0.5730.13. Am I at
all telling you what you are asking me for (gulp?)

how long have I been using IE7? well, I had it on the laptop for
months (cannot tell you how long) and then this automatic
upgrade put IE8 on it but I am using web based platforms that
do not work with IE8 so I de-installed 8 and re-installed IE7
again about 2 weeks ago.... but IE8 was about as slow before
as IE7 is now so whatever the issue is already existed with
IE8 before I deinstalled it again.

did I add software? yes and no. I reinstalled Adobe
Professional 6.0 a few days ago.

Does the system run slow using any other apps? Nope. If I
am not online with IE7 all is fine.....Google Chrome and
Firefox work very fast too.

Thx for your patience with me! BCM



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#3
September 1, 2009 at 13:52:11
when you completed removing IE8 did you get a listing on Add/Remove Programs for removing IE7? If there is one try removing IE7 too. If there is you can do updates and restore IE7.

Your specs are ok, the BIOS is current enough to see the 4GB of RAM correctly since 32bit Windows maxes from 3.2 - 3.5GB depending on brand/systemboard. As for IE M$ did not program a clean removal procedure. I see problems with the web link on the desktop suddenly creating shortcuts instead of starting IE.

Did your Vostro come with an actual Dell XP disk? You might have to do a repair install to clean some of the problems. I have a Dell XPS on the bench that I had to do a repair on to clear up numerous problems including not even opening the Microsoft home page without errors.

Richard


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