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Very slow 9minute boot

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Name: Desertsun7
Date: July 13, 2008 at 12:24:45 Pacific
OS: XP HOME
CPU/Ram: 512
Product: hp pavillion
Comment:

This computer is a HP/2.8ghz/512ram/service pack 3 system. It use to run nice, now it boot's slow, slow, slow!

It takes 10 minutes to get all the icons loaded, then it works ok.

In addition to the slow boot, it also hangs at a black screen, I get around it by pressing F1, then it loads ok.

Safe mode loads normally about 2min. 30sec.....

Here are the things that have been done:
1. AVast virus spyware scan - clean
2. online scan -- clean
3. disabled unecessary programs in MSCONFIG, about 30
4. disabled or set to manual many unecessary, non microsoft services -about 25

including most of these:
Alerter
Computer Browser
Distributed Link Tracking Client
Fast User Switching Capability (removes Switch Users option)
Indexing service
InternetConnection Firewall/Internet Connection Sharing
Messenger
Remote Registry (Always disable it for Security purposes)
Secondary Logon
Server
TCP/IP NetBIOS Helper Service
Uninterruptible Power Supply
Upload Manager

5. scandisk - no errors
6. ran bootvis.exe for boot optimization - no real change

7. disabled Avast & Spybot - no change, but avast comes back

8. disable unused ethernet protocols
9. defrag - ok

10. disconnected unused drives

11. checked events log for errors, nothing stands out

12. will uninistall uneeded programs but I don't think that's the issue
13. BOOTLOG TEXT ------ see ATTACHED FILE
13. there is a 7 minute difference between safe mode and normal, there are very few programs left in startup, should I uncheck ALL OF THEM??

The bootlog has many, "driver did not load" but that seems pretty common.

I would like to get my hands on a program that will analyze the boot, one driver and process at a time and tell how much time it takes for each item, then I can find where it's spending all it's time booting.

thanks for your help,
:)



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Response Number 1
Name: aegis
Date: July 13, 2008 at 12:36:21 Pacific
Reply:

"there are very few programs left in startup, should I uncheck ALL OF THEM??"

You can safely 'temporarily' uncheck them all for a test.

By the way, excellent job of troubleshooting.


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Response Number 2
Name: bmustillrose
Date: July 13, 2008 at 14:38:36 Pacific
Reply:

Its probably not the responce your after, but considering that theres no solution after your extencive troubleshooting, i'm thinking that it would be quicker just to format the thing; make sure that you don't Do a quick format - do ntfs full.

If the problem is still present after the format, its iether a hardware issue or a really buggy driver.
Are all your drivers up to date?


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Response Number 3
Name: marty525
Date: July 13, 2008 at 15:19:26 Pacific
Reply:

Just curious - are your running Zone Alarm Firewall? I had a problem with slow boot and read that it maybe Zone Alarm. I removed it and it boots up normally.


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Response Number 4
Name: Desertsun7
Date: July 13, 2008 at 17:00:01 Pacific
Reply:

Thanks to all,

Aegis - I will uncheck it all and see what happens. The difference in boot times between safe mode and normal tells me there is a connection; Heck, I'd be happy with the 2 minute safe mode boot.

Bmustill - I've thought about a reinstall but I'm a stallwart for the definitive solution and have the time to keep troubleshooting, lot's of xps hang like this, I would really like to know this one.

Marty - no zone alarm, it's a free sygate firewall but I have temporarily disabled it for the sake of all the testing.


Something is taking up a lot of time to load. I have seen some troubleshooting programs that will load the drivers and show the time it takes but they are not freeware,

Thanks again,
:-)


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Response Number 5
Name: big dog
Date: July 13, 2008 at 18:05:42 Pacific
Reply:

first time user check.


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Response Number 6
Name: big dog
Date: July 13, 2008 at 18:13:51 Pacific
Reply:

I just registerd.I had a symptom similar to yours. right click my computer,properties,hardware,device manager,open ide controllers primary channel advanced settings and see if device 0 is set to an ultra dma setting,best is ultra dma 5, if it is in pio mode and not a dma mode this will happen. pio is a failsafe harddrive firmware mode when too many ide channel errors have occured from the any drive on that channel for any reason, bad cable bad drive etc. there is a registry fix if in pio mode but check it out first. good luck ill check you response later.


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Response Number 7
Name: Brian66
Date: July 14, 2008 at 05:14:13 Pacific
Reply:

Hi Desertsun7 I agree with aegis an excellent piece of analysis. Big dog makes a good suggestion regarding device 0 but there is no reason why this would have changed.

When I am booting up my XP and any other system the first thing I want to see is Task Manager. It tells me how much cpu resources are being used. My guess yours will be very close to 100%. Something is hoging all the processor time. You can get at Task Manager during your long startup by pressing ctrl, alt del and selecting task manager.

Remember not all processes appear in the Task Manager especially Virus Code. You could have a one in the system. (I will be adding some information under windows-xp not as a problem but more of advice)

I will say this much any Virus scanner definitions should be be UPDATED at least TWICE A DAY. If the definitions are a week old they are out of date. So your problem could be a Virus.

OK before anyone asks I use Symantec Antivirus, with the current number of Vundo viruses Symantec are updating as many as 3 times a day.

When the system finally gets up do a quick calculation of how much disk space is used by programs and operating system and compare to the size disk you have. If it is vastly different you could find the Microsoft has used it up with Restore Points in System Volume Information directory. Unless you have Show Hidden files and directories turned on you won't see them. On one system I found a disk difference of 40gb between files used and disk size. ALL IN RESTORE POINTS.

That could be affecting your swap area.

Hardware could do with another 512. Suggestion carefully take out your memory (remember antistatic procedures) place the memory on a flat surface use an eraser to clean the gold contacts on both sides. Clean the gold contact with a dry tissue and carfully re-insert the memory. Try again.
If can think of anything else I'll let you know.
Brian66


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Response Number 8
Name: HM_TEAM2003
Date: July 14, 2008 at 05:18:44 Pacific
Reply:

Microsoft updates seem to be causing a lot of problems with software like Zonealarm and Kasperky. Kaspersky Anti-virus is known to cause slow boots. My friend says her laptop is taking 10 full minutes to boot, after disabling Kaspersky it boots fast. So it's possible other software such as these are having issues!
On another note, it's proven that over time XP becomes very slow. A lot has to do with the build up of files, settings, shorcuts ect...that XP uses to help speed up the user experience. Microsoft Vista was suppose to counter this problem. Because of this issue, I keep a fresh image of XP with updates and setting right after install...using Acronis Image Software. This way if things do go wrong or if the computer slows down I can reapply an image back to the fresh install.


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Response Number 9
Name: Razor2.3
Date: July 14, 2008 at 15:21:32 Pacific
Reply:

The bootlog has many, "driver did not load" but that seems pretty common.
Did not load driver is common. Windows has decided to not load this driver at this moment. Driver did not load is not common, and sounds like Windows tried to load a driver, but it wouldn't stick.

I would like to get my hands on a program that will analyze the boot, one driver and process at a time and tell how much time it takes for each item, then I can find where it's spending all it's time booting.
I'd suggest BootVis.exe, which you already have.


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Response Number 10
Name: Desertsun7
Date: July 14, 2008 at 18:03:55 Pacific
Reply:

Here's a sample of the boot log. I only copied the "did not load", and only a very small section of those because as you can see they repeat the "did not load" over & over with the same drivers like a dog chasing his tail........and if I include more the drivers will change and then repeat.


Service Pack 3 6 7 2008 18:01:06.500

Did not load driver ACPI Uniprocessor PC
Did not load driver LogMeIn Mirror Driver
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
Did not load driver Media Control Devices
Did not load driver Legacy Video Capture Devices
Did not load driver Video Codecs
Did not load driver LogMeIn Mirror Driver
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
Did not load driver Media Control Devices
Did not load driver Legacy Video Capture Devices
Did not load driver Video Codecs
Did not load driver Intel Processor
Did not load driver LogMeIn Mirror Driver
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
Did not load driver Media Control Devices
Did not load driver Legacy Video Capture Devices
Did not load driver Video Codecs
Did not load driver Intel Processor
Did not load driver LogMeIn Mirror Driver
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
Did not load driver Media Control Devices
Did not load driver Legacy Video Capture Devices
Did not load driver Video Codecs
Did not load driver Intel Processor
Did not load driver LogMeIn Mirror Driver
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
Did not load driver Media Control Devices
Did not load driver Legacy Video Capture Devices
Did not load driver Video Codecs
Did not load driver Intel Processor
Did not load driver SoundMAX Integrated Digital Audio
Did not load driver Agere Systems AC'97 Modem
Did not load driver LogMeIn Mirror Driver
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
Did not load driver Media Control Devices
Did not load driver Legacy Video Capture Devices
Did not load driver Video Codecs
Did not load driver Intel Processor
Did not load driver SoundMAX Integrated Digital Audio
Did not load driver Agere Systems AC'97 Modem
Did not load driver LogMeIn Mirror Driver
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
Did not load driver Media Control Devices
Did not load driver Legacy Video Capture Devices
Did not load driver Video Codecs
Did not load driver Intel Processor
Did not load driver ATI MOBILITY RADEON 9000 IGP
Did not load driver SoundMAX Integrated Digital Audio
Did not load driver Agere Systems AC'97 Modem
Did not load driver LogMeIn Mirror Driver
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
Did not load driver Media Control Devices
Did not load driver Legacy Video Capture Devices
Did not load driver Video Codecs
Did not load driver Intel Processor
Did not load driver ATI MOBILITY RADEON 9000 IGP
Did not load driver ECP Printer Port
Did not load driver Microsoft AC Adapter
Did not load driver Microsoft ACPI-Compliant Control Method Battery
Did not load driver SoundMAX Integrated Digital Audio
Did not load driver Agere Systems AC'97 Modem
Did not load driver LogMeIn Mirror Driver
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
Did not load driver Media Control Devices
Did not load driver Legacy Video Capture


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Response Number 11
Name: big dog
Date: July 14, 2008 at 18:26:03 Pacific
Reply:

Thats a good idea on task manager. get it open asap and see who is using processor time and check total ram charge,,512 on xp with other programs loaded on only 512 ram can cause full ram loading and swapping loaded files to from hard drive and things really slow down on loading the system up. Just some simple thoughts off the top of my head are. Processor fan working? Processor heat sink clear of dust? Used memtest free ram checker yet? Disconnect and reconect all boards and plugins? Do you have a huge file(s) on the desktop that have to load everytime at boot ( these can really add up). And the most annoying problematic system confuser of all time is the defective or old under rated power supply (maybe after add ons to system) not supplying enough current during the boot when the most is required causing total random system kaos.


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Response Number 12
Name: Desertsun7
Date: July 15, 2008 at 13:43:11 Pacific
Reply:

Thanks Big Dog;

I will check out all of the things you mentioned. Btw, this is a HP laptop.

Big Dog say----->

Processor fan working? YES

Processor heat sink clear of dust? YES


Used memtest free ram checker yet? NO,excellent diagnostic, will do this asap.


Disconnect and reconect all boards and plugins? OK

Do you have a huge file(s) on the desktop that have to load everytime at boot ( these can really add up).

I really thought about what you said, "huge file loading on the desktop" ....that was a check of mine early on but I may have given it too little thought, , , , I do have a picture that I have ignored but now will go back an check to make sure it's not a full pixel 2 MB photo, good point there are some other desktop items to look at.

After the slowdown I did switch from let windows manage swap file to "user",

I set it to 1GB since the RAM was 512, I know it should be triple but remember I'm in the diagnostic mode and am not using any programs. Windows had it set over 3GB.

I'll be back with more data.

And will look for a boot diagnostic utilility that shows time.

Thanks for helping out,
:)



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Response Number 13
Name: big dog
Date: July 15, 2008 at 16:43:39 Pacific
Reply:

What about that hardware device 0 on ide channel check for ultra dma and pio mode mentioned earlier?


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Response Number 14
Name: Desertsun7
Date: August 24, 2008 at 12:43:10 Pacific
Reply:

Sorry for the long pause;

It is stuck in the PIO mode.........

I will look around for some fixe's unless I get one from here first;

:)

[EDIT]
I have resolved the problem with a fast boot time. It now takes 2 minutes.

I did the registry fix for the DMA and it worked;

1. Open RegEdit

Find the following KEY: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\
Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}\000x --- where x is a variable for 1,2,3 etc...


Under each subkey [0001, etc] delete all occurences of the following values:
MasterIdDataChecksum
OR
SlaveIdDataChecksum

Reboot the computer. Windows will now redetect DMA settings.

THANKS BIG DOG!!


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