verizon dsl signal keeps dropping

April 18, 2012 at 08:55:55
Specs: Windows 7
i have 3laptop /2 ipad on one router verizon dsl keep dropin.can you help me .any recomendation
please help

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April 18, 2012 at 09:04:43
Is the DSL dropping or is the wireless signal dropping? There's a difference. Did you try rebooting the router/DSL modem?

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April 18, 2012 at 16:49:32
we think it the DSL.If one of us is downloading noone else can get on the net .it just set and spin for the longest we stop downloading and then we can get on the net

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April 18, 2012 at 17:19:13
is this dsl over your phone line?


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Related Solutions

April 18, 2012 at 17:44:17
is this dsl over your phone line?

Is there any other kind?

Sounds like a bandwidth problem. When someone is downloading there is no bandwidth left for anyone else.


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April 18, 2012 at 19:54:59
Assuming you don't have an el-cheapo really low max internet connection speed / bandwidth package, your problem is likely caused by something else.

- telephone line noise may be causing your max connection speed to slow down sometimes.
- the cheap flat phone line between the nearest wall outlet and the modem or combo router / modem may be too long.

See Response 7:

- high speed modems generally DO NOT reset themselves to a better speed when whatever the problem that caused the connection speed to slow down has gone away - you have to "re-boot" them in that case.

To do that while the computer is running....

If the modem or combo router / modem has a power switch, switch it off, switch it on.
If it doesn't have a switch,
- unplug the DC power connection at the modem or combo router / modem, plug it back in (pull on the plug, NOT the cord)
- or - unplug the AC to DC adapter's connection for the modem or combo router / modem at the AC end, plug it back in.

- WAIT a short time until the leds on the front of the modem or combo router / modem indicate you have a working DSL or ADSL connection.
(If the telephone line noise is really bad at that time, that may take MORE than a short time.)

Try your computer on the internet. Test it's max connection speed. .

You can test your connection speed on the web to confirm that, at any particular time.
E.g. I choose the same test and the same closest server to my location here, for comparison purposes:

It really isn't important whether you get the max speed possible, although it should be in the ballpark of what it's supposed to be for the package you're paying for (the max speed will vary depending on which web site you choose that has a speed test, which server you choose if you can choose from more than one, how busy the server is at the time) - it's more important whether it has changed drastically, for the same speed test on the same web site with the same server.
(I get the highest speeds with the Text + Shuttle test with a server located in Canada, which is where I am.)

Note that if you do the same speed test again within a really short time, subsequent tests may yield a falsely higher rating because files that were downloaded to test with are still in the Windows page (swap) file on your computer or in it's memory. Do something else for a few minutes before you do the same test again for a truer rating.

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