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Using ISP other than AOL

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Name: Marcia
Date: May 17, 2006 at 11:10:16 Pacific
OS: Windows XP Media Center E
CPU/Ram: 820 Intel/2.0 gb
Product: HP
Comment:

When I bought my new computer recently I signed up for the 3 month free trial for AOL so I would have internet until I could figure out how to sign up for my regular internet provider (other than AOL). However, now I am unable to access my provider nor for that matter any other provider such as Netzero/Juno. It seems that AOL has hijacked my modem which does work very good with dialing out, etc. When I try to access my provider I get the following error message:
Error 633: The modem (or other connecting device) is already in use or is not configured properly. After reading everything I can find I cannot figure this one out. I have deleted AOL several times but still no luck. Any suggestions or ideas would be very much appreciated. Thank you.
Marcia



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Response Number 1
Name: per
Date: May 17, 2006 at 11:12:50 Pacific
Reply:

Have you tried going to device manager and uninstalling the modem, reboot and reinstall?

http://computervitals.com/


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Response Number 2
Name: Jennifer SUMN
Date: May 17, 2006 at 11:13:56 Pacific
Reply:

What type of modem are you using? Have you indeed confimred that the configuration is correct for your ISP?

Life is more painless for those who are brainless.


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Response Number 3
Name: XpUser
Date: May 17, 2006 at 11:16:09 Pacific
Reply:

If the above do not bring joys, you will be better off using HP Recovery CD to redo your Windows. AOL is notorious not only for writing themselves to too many places in the Registry. They also took control of your browser because AOL was your initial ISP.

i_XpUser


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Response Number 4
Name: per
Date: May 17, 2006 at 11:29:24 Pacific
Reply:

One option if you are comfortable editting the registry is uninstall aol and then do a registry search for all instances of aol and delete them. Regseeker,[free, google to it] has a registry search function that will find most, but not all registry entries.

http://computervitals.com/


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Response Number 5
Name: per
Date: May 17, 2006 at 11:33:14 Pacific
Reply:

This may help. Using the hijackthis may be the easiest way to go.
http://marahs-aol-log.livejournal.com/4307.html

http://computervitals.com/


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Response Number 6
Name: XpUser
Date: May 17, 2006 at 11:35:52 Pacific
Reply:

It will be hair-pulling adventure for you. In this thread I mentioned AOL added themselves to about 699 entries in Windows Registry. Wishing you the best...

i_XpUser


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Response Number 7
Name: per
Date: May 17, 2006 at 11:58:08 Pacific
Reply:

Link to hijackthis automatic. Just follow the instructions. BACK UP THE REGISTRY FIRST!!
http://www.hijackthis.de/index.php?langselect=english

http://computervitals.com/


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Response Number 8
Name: Sabertooth
Date: May 17, 2006 at 12:12:57 Pacific
Reply:

Friends don't let friends use AOHell !!!

The only way I'll even consider AOL is if it gave me an unlimited fibre-optic broadband connection for free and doesn't hound the connection with it's bloated browser.

Don't waste your time with Netzero or Juno either unless you are really in the boonies and can't afford $12.99 ATT/Yahoo DSL 1yr special promotion.


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Response Number 9
Name: XpUser
Date: May 17, 2006 at 12:44:32 Pacific
Reply:

Learn to love AOL ... recent news:

1. Feb 4 2006: AOL proposed first fee-based email certificate system (what the heck is it amyway)

2. May 3 2006: AOL lost 850,000 subscribers (big disappoint for Times-Warner bottom line)

3. Mar 5: AOL rumored to be quitting France & Germany (no followup)

4. May 10: AOl laid off 1,300 loyal employees in AOL Call Centers in three States in the U.S. (who will you be talking to for help)?

Stay tuned....

i_XpUser


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Response Number 10
Name: XpUser
Date: May 17, 2006 at 12:47:55 Pacific
Reply:

Oh yeah..

5. New York Attorney General Spitzer has a hotline for NY residents to tip him off whenever AOL tries to persuade you not to quit and whenever AOL keep charging you monthly fee after you told them to end the service.....

i_XpUser


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Response Number 11
Name: Johnw
Date: May 17, 2006 at 13:05:41 Pacific
Reply:


Cleaning Out AOL From Your Computer
http://www.aoleave.com/aoleave2.html
http://www.webzila.com/articles/aol/aol.html
Demystifying the Windows Registry
http://www.bleepingcomputer.com/forums/Demystifying_the_Windows_Registry-tut74.html
Don't Fear the Registry
http://hacks.oreilly.com/pub/h/658



Sooner or later, some of you will choose to remove America Online(AOL) from your computer and switch to another ISP and browser. I have compiled a list of steps for you to follow, in order to make this process easier. AOL makes over 200 setting changes to your computer, so there is no guarantee that these steps will go smoothly (although it has gone smoothly whenever I have done it for someone), so be prepared to reinstall Windows.



1. Decide which websites in your Favorites list that you want to keep, then write down their URL's or copy-and-paste them to a Wordpad document.



2. Click Start - Settings - Control Panel, then double-click Add/Remove Programs. Click on and highlight the "America Online" listing, then click Remove to uninstall it. Reboot your computer when you are prompted to so the uninstall process can finish.



3. Click Start - Programs - Windows Explorer. Look for any AOL folder(s) either in the main root directory or in C:\Program Files. Right-click the AOL folder(s), then click Delete.



4. Click Start - Find - Files And Folders. Type in AOL, then click Find Now. When the list of files appears, browse through them carefully and pick out the ones that are associated with AOL.
Right-click each one, then click Delete. If you are not sure about a particular file, right-click it, then click Properties. The information there will tell you what program the file is associated with. If the file is not associated with AOL, or you are in doubt, leave it alone.
This step will bring up some AOL files that are in the C:\WINDOWS and C:\WINDOWS\TEMPORARY INTERNET FILES folders. They are safe to delete.



5. Click Start - Run. Type REGEDIT, then click OK. Click the + in HKEY_CURRENT_USERS - Software and the + in HKEY_LOCAL_MACHINE - Software. Scroll down both Software sub-menus and look for an "America Online" folder. Right-click on the folder, then click Delete - Yes. Reboot your computer after completing steps #2 - #5.



6. Click Start - Settings - Control Panel, then double-click Network (or right-click Network Neighborhood on the desktop). Scroll through the list of protocols and look for the ones that have AOL in them. Click on and highlight each AOL listing, then click Remove to delete it from the list. If the uninstall process has already removed these protocols, you can go to the next step without rebooting your computer.



(Note: If you are using a single computer and are not connected to a home network, the only protocols you need are Dial-Up Adapter and TCP/IP->Dial-Up Adapter. You may also have Client For Microsoft Networks and Windows Logon listed. You do not need NetBEUI, IPX/SPX Compatible, VPN, and Ndiswan. You can delete those protocols)



7. Windows 98 users: Click Start - Run, type in MSCONFIG, then click OK - Startup(tab). Check the list for any AOL commands. Uncheck and disable them, then click Apply - OK. Reboot your computer. If these commands have already been unchecked and disabled, you can go to the next step without rebooting your computer.



8. Go here and read step #10. Some Registry changes will need to be made so that MaxMTU can be reset to 1500, regardless of whether you are using a 56K dial-up or cable connection.



9. Download and install these cleaners.
jv16 PowerTools 1.3.0.195 ( freeware version ) which doesn't expire, is available here:
http://spazioinwind.libero.it/puntocr/dwl/jv16pt_setup.exe
http://down.hengshui.com/download.asp?downid=1&id=726
http://www.321download.com/LastFreeware/page7.html
Click on Registry Tool > Tools > Registry Cleaner > Continue > Start.
When finished, Click on Select > Special select > Items that should be safe to remove > Remove. This will remove any leftover registry entries for AOL (along with any other invalid registry entries that it finds).
RegSeeker
http://www.hoverdesk.net/freeware.htm
RegSeeker is a perfect companion for your Windows registry!
RegSeeker includes a powerful registry cleaner and can display various informations like your startup entries, several histories (even index.dat files), installed applications and much more! With RegSeeker you can search for any item inside your registry, export/delete the results, open them in the registry. RegSeeker also includes a tweaks panel to optimize your OS! RegSeeker is FREE for personal use only!
My personal use, is to, delete only the Green entries.
Click on Select All and choose > Select all Green items.
Right click to delete.
Eusing Free Registry Cleaner
http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm
Eusing Free Registry Cleaner is a free registry repair software that allows you to safely clean and repair registry problems with a few simple mouse clicks. The Windows Registry is a crucial part of your PC's operation system.
Problems with the Windows Registry are a common cause of Windows crashes and error messages. Registry problems can occur for many reasons, including references left behind after uninstallation; incorrect removal of software; missing or corrupt hardware drivers; or orphaned start-up programs. This will significantly increase the Registry size and slow down your computer, because Windows will need more time to load, search, and read data from the Registry.
Eusing Free Registry Cleaner will scans your Windows registry for invalid or obsolete information and provide a list of the errors found. After fixing the invalid entries, your system will be more stable and run faster. For maximum safety, Eusing Free Registry Cleaner will make a backup of the repaired entries. You will be able to restore any changes made using the software by choosing Restore registry backup. Eusing Software products are free of spyware and adware. Windows 9x/Me/NT/2000/XP/2003



10. Shut down and restart your computer.


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Response Number 12
Name: marah marie
Date: May 28, 2006 at 23:37:23 Pacific
Reply:

Thanks "per", for mentioning my site.
I would like to give a word of advice about using a registry cleaning program if you're hand-editing the registry at the same time: it didn't work for me at all. My computer crashed when I used both methods at once and it would only boot to DOS after it crashed. I reinstalled XP but as soon as I shut the computer down and rebooted, it crashed again. Again it would only boot to DOS. I lost the operating system, everything.

Installing XP from scratch takes an hour and a half. Replacing lost program files and Bookmarked sites takes hours or days, depending on how much information is lost and on the speed of your connection. I used Microsoft's cleaning program, I think it's called RegCleaner and it was no longer updated or supported by the time I used it. Using it was probably a bad choice on my part.

I won't use registry cleaners at all anymore because of that. If you use one, its very important to proceed carefully and to back up your program files. The .exe file for each program should be kept in a special folder with a name like Downloaded Files, and make sure you back that folder up. Also back up email, Bookmarks, Music folders, Word documents, and anything else irreplaceable or that will take hours or days to replace on a slow connection.

You can't go wrong using Hijack This! to look for running Connectivity Services on your computer. Hijack This! is for catching keyloggers, trojans, spyware, and browser hijacks and it's recommended by almost every computer forum on the Web. Its free to download and free to use. It's also the easiest way to find and disable AOL's modem, if you don't feel like sorting through registry and program files to find *the* AOL program that won't stop running, even after you've uninstalled AOL from your computer.

One caveat: if AOL can't be deleted using Hijack This! when the computer is in Normal Mode, you'll have to switch the computer into Safe Mode, then scan again using HT, and delete the AOL entry from there. To switch into Safe Mode on XP:

Click Start, click Run, type "msconfig" without the quotes, click "Selective startup" , *don't* hit OK. Now look directly above the Startup menu. You'll see some tabs. Click the tab BOOT.INI, click /SAFEBOOT under the words "Boot Options," now click OK. A dialog box pops up asking if you want to restart your computer. Click "Yes". I really need to add this information to my website. Anyway, once you hit "Yes" your computer re-boots into Safe Mode.

The screen will be black, very few programs will be running, and you won't be able to get onto the Internet. Another dialog box will pop up saying your computer is in Safe Mode, and asking you to confirm that it's OK to work in that mode. Click "OK".

Open and run Hijack This!, find the entry called "023--Connectivity Services", highlight it with your mouse and click the lower left-hand tab that says "More info on selected item", read it to make sure it's AOL's service, then delete it, and you're done. Before you switch back into Normal Mode, you can use Safe Mode to run your anti-virus, anti-spyware, and other cleaning scans--you'll catch a lot more stuff than you will using Normal Mode scans.

When you're done using Safe Mode, click Start, click Run, type "msconfig" without the quotes, click the General Tab along the top, click "Normal Startup" under the words Startup Selection,
click Apply. You'll get a dialog box saying the computer is re-starting.

There's a few free to download, free to use AOL cleaners on the "How to Uninstall AOL" page of my site. They're fine to use after you do a basic uninstall through Add/Remove and shut AOL's modem down using Hijack This! to delete the Connectivity Service.

Doing a basic uninstall, running Hijack This!, then using the Dell De-Crapifier or Mr. Tech's AOL Cleaner might be the fastest, easiest, most thorough way to remove AOL. No more weeding through your registry and program files for hours--just those three steps, and you're on with your life. (I like to get things done fast, so I wish I'd known then what I know now.) Good luck!

--Marah Marie


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Response Number 13
Name: computers-are-cool (by Luke)
Date: May 30, 2006 at 13:46:17 Pacific
Reply:

i use wanadoo broadband you might not have it in USA but there have it in the UK and some other countries
P.S I live in the UK
computer stats:
Gigabyte 7IXE4 Motherboard
Atapi MARY500 cd-rom
Philips 5232p cd-r/rw
WDC WD400EB-75CPF0 HD
Cypress USB mouse
WK-8000 Keyboard
NVIDIA Geforce fx 5200 Video card


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