Please Help !! When I attempt to open Quikbooks I get an error saying NTVDM Kernal Missing 16-bit system. Please reinstall the following module to your system 32 directing USER.exe What can I do. Please help Help!!! When I try to open Quickbooks (Version 5.0) a error comes up, NTVDM Kernal Missing 16-bit system. Please re-install the following module to your system 32 directing USER.exe. I have done all Help!!! When I try to open Quickbooks (Version 5.0) a error comes up, NTVDM Kernal Missing 16-bit system. Please re-install the following module to your system 32 directing USER.exe. I have done all

First the question: Were you trying to run certain DOS programs (such as games) under Windows XP? i_XpUser

No, this problem just started a few days ago, we were having problems with our computer, freesing up etc. we would have to do a hard start up , then this happened, also affected Word, that is going ok for now Help!!! When I try to open Quickbooks (Version 5.0) a error comes up, NTVDM Kernal Missing 16-bit system. Please re-install the following module to your system 32 directing USER.exe. I have done all

Well, according to Webopedia: What is NTVDM? The NT Virtual DOS Machine (a.k.a WOW, or Windows on Windows), is a Win16 subsystem that runs under Windows NT, which allows 16-bit applications to run as if they were being executed on a DOS machine, with that machine's multitasking and segmented memory model. Because the system is multitasked 16-bit DOS and Windows applications cannot crash NT. However, 16-bit apps within a Win16 subsystem run the exact same way as they do on a DOS/Win 3.x machine; therefore, 16-bit apps within the subsystem can crash one another, or the subsystem. To prevent this, you can launch multiple WOW subsystems as long as your program does not communicate using shared memory. Windows NT will not allow NTVDM to execute instructions that try to directly manipulate hardware or memory locations. As a result, some DOS and Windows 3.x applications (such as games) may not run under Windows NT. i_XpUser

Do you have a suggestion on how to re-install USER.exe ??? Help!!! When I try to open Quickbooks (Version 5.0) a error comes up, NTVDM Kernal Missing 16-bit system. Please re-install the following module to your system 32 directing USER.exe. I have done all

Barbyjayne, I think the chances that restoring user.exe will fix your problem is about zero. User.exe is a vital system file and is used continuously. All indications are that you are getting a false error message. I can't suggest any way to approach the problem. If it was me, I would probably try a repair install.

I should have suggested an uninstall/reinstall of Quickbooks first.