i recently purchased a hppavilion and now its giving me trouble. a error message pops up telling me that "windows explorer has encountered a problem and needs to close". so i click "dont send" and then my computer goes blank except for my backround...then the error message just pops right back up again. latly ive just been hiding it behind my taskbar. unable to fix it. but now, when i try to do certain things...like make a new folder on my desktop..my computer f---s up. it even returns after i restart. the computer didnt come with a windowsXP disk for me to reinstall...and i have no idea what to do. anyhelp? please explain in detail...i know computers, but not techincal stuff. thanks... more details about the error message: AppName: explorer.exe AppVer: 6.0.2600.0 ModName: user32.dll

Q315241 - A Stop: 0xc000026C or Stop: 0xc0000221 "Unable to Load ... ... When you start Windows XP, you may receive one of the following error messages ... Bad image check sum, the image user32.dll is possibly corrupt. ... support.microsoft.com/support/ kb/articles/q315/2/41.ASP

when i start windowsXP i dont get "image check sum" unless thats in the techinical explanation of the error? i went to that website...and found nothing.... so yeah, that didnt help :(