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USB scanners stopped working?
Name: Joel Date: November 17, 2003 at 15:57:39 Pacific OS: WinXP latest CPU/Ram: 1Ghz/512MB
Comment:
I had a USB scanner that worked, but recently it was no longer being recognized. I thought the scanner went bad, and I bought another USB scanner, but Windows didn't even recognize a USB device was plugged in, like it usually does even without a driver installed. I then put the new scanner on another XP machine and it recognized it. So what could be wrong? Are my USB ports just fried? How could it have happened? Jiggling cables too much or something? Is there some test software I can get to check the integrity of my USB bus or ports?
Name: Kevin Date: November 17, 2003 at 16:11:21 Pacific
Reply:
What does Device Manager say about your USB ports? And are they integrated into the motherboard?
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Response Number 2
Name: seawatch Date: November 17, 2003 at 16:20:08 Pacific
Reply:
The USB devices could be corrupted.
Here's something I stumbled on quite by accident.
Remove the USB Root and Hub in Device Manager.
Then go into the Registry and delete the first FOLDER called usb you come to after doing a search. Nothing else. No Data values or descriptions, just that one USB folder on the left hand side.
Reboot and your USB stuff will be reinstalled. If you don't delete the Registry entry you'll never get it to work. I've seen people reinstall the OS after a format to fix this.
Just be sure to backup your Registry first.
Larry
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Response Number 3
Name: SullyD Date: November 17, 2003 at 16:50:01 Pacific
Reply:
I found a cool little standalone utility from Intel called "USBready" It'll check your system and drivers. And it's free. You can download it here.
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