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usb printer wont load

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Name: esexton
Date: October 17, 2008 at 08:39:45 Pacific
OS: windows xp sp3
CPU/Ram: pent4/512
Manufacturer/Model: Dell/Dimension 3000
Comment:

Trying to load ANY printer through a usb port. Drivers load...click finish then-error occurred during the installation of the Device-ACCESS DENIED. I am the Administrator. I can load a network printer or a parallel printer. Mouse and Keyboard are usb devices, they work fine. Tried loading in safe mode. Tried a web driver. help

eric sexton


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Response Number 1
Name: OtheHill
Date: October 17, 2008 at 08:55:09 Pacific
Reply:

USB printers usually require that the driver be installed prior to connecting the printer.

Have you done things that way?

Remove all instances of the printer from printer settings. Reboot and try again. You may need to run a registry cleaner in between.


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Response Number 2
Name: esexton
Date: October 17, 2008 at 10:40:34 Pacific
Reply:

There is no sign of the printer in the printer and faxes setting...like it doesn't even load it once it hits that error...I did not connect the printer until I was prompted by the software.

eric sexton


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Response Number 3
Name: OtheHill
Date: October 17, 2008 at 10:49:03 Pacific
Reply:

Have you verified the USB port is working properly? Does the printer fire up when connected?

What model is the printer?


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Response Number 4
Name: esexton
Date: October 18, 2008 at 05:50:20 Pacific
Reply:

the USB ports are working fine...Windows does recognize new hardware found...even attempts to load the drivers...and it doesn't matter what printer I have tried...Brother laser-Hp inkjet-even an old Canon bjc100 with a usb to parallel adapter...once it get to the finish screen that error pops up and nothing...no printer loaded anywhere...

eric sexton


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Response Number 5
Name: OtheHill
Date: October 18, 2008 at 15:57:15 Pacific
Reply:

Are you logged in as Administrator or with priviledges?


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Response Number 6
Name: esexton
Date: October 20, 2008 at 06:52:35 Pacific
Reply:

Of course...even tried safe mode as Admin...

eric sexton


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