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USB Ports not working - I cannot connect
Name: PatrickQP Date: June 27, 2009 at 02:20:42 Pacific OS: Windows Vista Subcategory: Hardware Problems
Comment:
My computer boots normally, but it doesn't respond to the keyboard or mouse. It powers the mouse (it lights up) but it doesn't power the keyboard. I don't have any other ability to connect to it as it has no PS2 ports. I can't go into the BIOS as ... ta da .... no keyboard connection.
So it loads to the Windows XP start up screen and then that is as far as it goes.
I have checked the keyboard and mouse and they are fine.
I have tried every one of the 5 USB ports on the computer ... again, no difference in result.
Name: Dumbob Date: June 27, 2009 at 06:24:07 Pacific
Reply:
Contact the Manufacturer's Tech support.
There is nothing to learn from someone who already agrees with you.
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Response Number 2
Name: Shannonk Date: June 27, 2009 at 20:10:47 Pacific
Reply:
Try running the repair option from your windows boot cd. If your keyboard and mouse work properly from the boot cd, then it is a software issue and probably a corrupt device driver. Hopefully the windows repair will correct the problem.
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incremental backups
