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Usb port not detected by windows xp
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Original Message
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Name: vikaschhabra
Date: September 25, 2005 at 01:34:55 Pacific
Subject: Usb port not detected by windows xpOS: winXP PROCPU/Ram: 2.80ghz/245 |
Comment: I have a big issue here with the usb port built into the motherboard, winxp won't detect it...i have the drivers, i install it.. nothing.. there is no use of it if winxp doesn;t detect the usb port..i'v formatted 3 times... contacted the company i baught the computer for, they want 20$ every 15minutes to resolve this issue... so if someone please can help me out, letme know thanks~! Also I've tried everything basically..going to BIOS to enable USB.. but when i get into BIOS, go to the USB part.. its all blank, no opitions.. jus all blue.. and says USB... installed the mobo drivers..chipset ..motherboard drivers..
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Response Number 1
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Name: richmandude
Date: September 25, 2005 at 01:41:06 Pacific
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Reply: (edit)Sounds like the usb port has physically been exhausted and could use some saldering. If your mobo has extra usb capabilities as far as connecting front-case usb, then i suggest you try that and see if the front usb works. If you don't have front usb ports, then buy some, they are cheep. If you do have front usb ports and they are connected to the mobo, then you would have to find the specific software made just for usb connections (not the mobo disc).
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Response Number 2
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Name: FJ
Date: September 25, 2005 at 01:42:30 Pacific
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Reply: (edit)USB Interface devices (in Devices by type view). If the controller does not appear in Device Manager, then USB may not be enabled in BIOS or EFI. When you are prompted as you start your computer, enter BIOS or EFI setup, and enable USB. If USB is enabled in BIOS or EFI but the USB host controller does not appear in Device Manager (under Universal Serial Bus controllers), or a yellow warning icon appears next to the host controller name, then the version of BIOS or EFI may be outdated. Contact the maker or vendor for your computer and obtain the current version of BIOS or EFI. If the controller appears in Device Manager, right-click the controller name and then click Properties. Problems and suggested actions are displayed under Device status. For more information, click Related Topics. USB ports have a separate entry in Device Manager. To check the device status, click Universal Serial Bus controllers, right-click USB Root Hub, and then click Properties. If you do not see USB Root Hub, you might not have a USB port installed on your computer. You can also use the Hardware troubleshooter to diagnose and solve problems with hardware devices such as USB game controllers. Start the Hardware troubleshooter. Tomorrow the Stars!
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Response Number 3
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Name: vikaschhabra
Date: September 25, 2005 at 01:51:58 Pacific
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Reply: (edit)I have the usb in the front panel of the cpu, they are also not working, as I said they were working but I formatted, so i formatted again since they stopped because of the previous format... Now if i go into BIOS, under the USB tab.. there are no opitions to do anyting in there, its all blank, under device manager, there is no usb controller etc..
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Response Number 4
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Name: Sarah_C
Date: September 25, 2005 at 18:57:27 Pacific
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Reply: (edit)I had similar problems with my onboard USB device controller a few months ago. No matter how many times I cleared, re-installed proper drivers, checked BIOS settings, etc., my USB ports didn't work. I came to the conclusion that my onboard USB was totally dead and not worth anymore troubleshooting to pinpoint the problem. I went out and bought a 5-port USB PCI card, disabled onboard USB in BIOS, installed it, loaded the drivers, and everything works perfectly. You might want to do this if all other tips above fail. ~~ Sarah ~~~~~~~ eMachines H2602 1.9ghz Athlon 2600+ 80gb HDD Windows XP Pro w/ SP2 256mb
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Response Number 6
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Name: FJ
Date: September 26, 2005 at 04:49:12 Pacific
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Reply: (edit)Post the model of your motherboard so I can look it up. If you can tell me what the BIOS version on your motherboard is, I can be more specific in my response.. Formatting your hard drive has nothing to do with the BIOS settings. Formatting cannot make your USB setting disappear in your BIOS. Tomorrow the Stars!
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Response Number 7
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Name: vikaschhabra
Date: September 26, 2005 at 07:31:38 Pacific
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Reply: (edit)Motherboard - IntelĀ® Desktop Board D845GVSR The following is the bios version of mine :: Iflash BIOS Update P19 [VA84510A.86A.0052.P19.IB.EXE] (792KB) ----
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Response Number 8
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Name: FJ
Date: September 26, 2005 at 08:27:00 Pacific
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Reply: (edit)This may seem like the long way to the finish line, but in order for me to know what you have done or not done; I need to do things this way. Below are instructions to activate the USB ports on your unit. After you follow them, repost here to let me know if these steps worked. If they do not, we will continue to the next option. To Enable USB 2.0:
Reboot (or power on) system. Press "F2" during POST (Power-on Self Test) to enter system BIOS setup program. Select "ADVANCED" menu using arrow (left and right) keys. Select "USB Configuration" and press <enter>. Enable "High-speed USB". Press "F10" to Save & Exit BIOS setup program. ( Hi-Speed USB 2.0 controllers are now enabled and your operating system should detect New Hardware during the next normal boot cycle. Cancel "New Hardware Found". Tomorrow the Stars!
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Response Number 10
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Name: FJ
Date: September 28, 2005 at 01:58:50 Pacific
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Reply: (edit)Go to the website for that motherboard and download the latest BIOS and install them. Yes they are the same version you have now, but reinstall them anyway. They have the installation instructions posted, so if you're not sure how to do it, read the instructions carefully. Tomorrow the Stars!
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Response Number 12
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Name: FJ
Date: September 30, 2005 at 02:10:24 Pacific
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Reply: (edit)Glad to hear it. You should reinstall the latest BIOS as soon as possible however. They were written for a reason and I think you will see an improvement in the way the unit functions afterwards. Tomorrow the Stars!
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Response Number 13
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Name: Vasco Brown
Date: October 2, 2005 at 18:27:58 Pacific
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Reply: (edit)I'm dealing with a somewhat similar problem. I have a "Intel Desktop Board D845GVSR" and I was in the process of upgrading to the latest BIOS version availible. I applied the Express BIOS Update P19 (VA84510A.86A.0052.P19) and now my computer no longer detects the USB ports nor my Media Bay. I'm not sure what to do next because, AFAIK, the Update P19 is the latest for my board, and I haven't been able to find a earlier version yet. BTW my BIOS version was VA84510A.86A.0037.P12 before I updated.
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Response Number 14
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Name: Vasco Brown
Date: October 2, 2005 at 19:59:38 Pacific
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Reply: (edit)Ok. I was able to find an 'update' with my previous BIOS version (VA84510A.86A.0037.P12) and everything is currently working again. I'm currently trying the intermediate updates between P12 and P19 to find the latest one that works with my system.
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