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usb not working (code 28) unknown

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Name: i kill hackers
Date: May 13, 2005 at 01:26:44 Pacific
OS: win xp
CPU/Ram: amd2000+
Comment:

i am getting this error with my usb ports
i have just purchased a wireless keyboard and mouse but they wont work due to the usb ports not working. i have tried to update driver but when i do its says it cant install driver cause it cant find the software????????
I DO NOT HAVE MY WINDOWS XP CD
is there a soultion to this problem please help me......
below is the (device status message)
The drivers for this device are not installed. (Code 28)

To reinstall the drivers for this device, click Reinstall Driver.



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Response Number 1
Name: Avenger77
Date: May 13, 2005 at 05:35:04 Pacific
Reply:

Just wondering is it there some cd in the box of the wireless kbd more likely you need drivers for the device not for the port. you dont need your win xp instalation cd, during the instalation win xp do copy all of his files on the hard disk


0

Response Number 2
Name: FJB
Date: May 13, 2005 at 06:38:15 Pacific
Reply:

make sure USB is enabled in the BIOS.

You can enter the BIOS setup usually with one of the following keys or key combos:
DELETE
F1
F2
F10
CTRL+ALT+ESC
CTRL+ALT+ENTER
CTRL+ALT+S
CTRL+ALT+INSERT
CTRL+A
CTRL+F1
CTRL+S
Usually when you are first booting up, the first screen will display in text which key(s) to press to enter setup.
On some machines, you have to hit ESC first to clear the manufacturer's logo.
For an AMI BIOS it's usually DELETE
For an Award or Phoenix BIOS it's usually CTRL+ALT+ESC, F2 or DELETE
For a Compaq BIOS it's usually F10


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