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USB Modem won't dial!!

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Name: TheAgent
Date: August 16, 2001 at 23:31:59 Pacific
Comment:

I just installed XP and the drivers for my Diamond SupraMax 56k USB modem, and everything in XP looks fine for modem/networking settings, and it recognizes the modem and the modem has power... but when I tell XP to connect, it says it's dialing, but the modem doesn't dial... then eventually XP times out and says the connection failed...
Well, that's what happens when the modem won't dial!!! I know the modem is working (it works fine in 98), but it refuses to dial in XP...
What should I do??



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Response Number 1
Name: Pyros
Date: August 17, 2001 at 18:52:15 Pacific
Reply:

Get a real modem. Not a WinModem or software modem of any kind. Not an external USB. Either an internal true hardware modem or external serial modem. Trust me, it's worth it.


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Response Number 2
Name: habrynth
Date: August 22, 2001 at 06:01:54 Pacific
Reply:

I know usb modems arent supported by win2000 i am not sure about xp I read it somewere but forget, try the features guide on the xp cd it might be there. A buddy had the same problem he partitioned his drive 2 o/s used 98 for the internet and used 2000 for studing.


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Response Number 3
Name: greg
Date: August 22, 2001 at 23:24:14 Pacific
Reply:

try disabling the dialtone detection.
I think its ATX3 in the initialisation string.


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Response Number 4
Name: RainMaker
Date: September 20, 2001 at 02:19:29 Pacific
Reply:

Same problem with me, i give up, iīve tried everything, e saw a list of compatibal ( in www.microsoft.com ; look for HCL ) hardware and SupraMax arenīt there, only the SupraExpress work with XP, i instaled an very old 33.6, that still work with de drivers for standart 33.6 modems and it work, i guess that we just have to waith for the drivers to be available.

RainMaker PT


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Response Number 5
Name: Richard Croucher
Date: November 6, 2001 at 13:10:26 Pacific
Reply:

I am experiencieng similar problems with a PCI modem. I have just bought the PC with HOME XP and all worked, but severe problems - I suspect RAM modules @ present, caused me to do a complete re-install wit 'new RAM'. All works fine now BUT the modem which will not dial out with IE or Hyperterminal, but looks OK with the AT type tests. Having scanned various documents ovr the last hour - including this page - I suspect that NT/2000/XP all may cause problems with some modems and DIAL TONE. TRY disabling Dial Tone and see what happens - I will try it on XP tomorrow.


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Response Number 6
Name: Gino
Date: November 7, 2001 at 23:14:58 Pacific
Reply:

I am also experiencieng similar problems with a Connexant HCF PCI modem.
And disabling the detection of the dial tone results in the same problem: the modem doesn't dial!
It seems XP has a major problem with some modems.


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Response Number 7
Name: Simon
Date: November 13, 2001 at 03:15:49 Pacific
Reply:

Diamond tell me that Supramax XP drivers are being worked on and should be available around the 18th of November.



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Response Number 8
Name: Simon Ward
Date: November 19, 2001 at 06:35:51 Pacific
Reply:

yes, me too. I had a Motorola SM56 PCI modem, I thought it was that so I bought a new PCI modem, got official XP drivers for it, but it still doesn't dial. When I press the "query modem" button, it says to check that the "interrupt" on the port is set correctly.
I have still not found this setting anywhere.
The previous modem worked fine in 98.
Help!


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Response Number 9
Name: Simon Ward
Date: November 19, 2001 at 08:59:32 Pacific
Reply:

A post on another forum says that XP supports only Comm ports 1 and 2, where my modem defaultly installs on 3. The other 2 are being used, but it doesn't say what by.
Is this true? If so, how can I rearrange the port usage if I don't know whats using them??


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Response Number 10
Name: paolosaurus
Date: November 30, 2001 at 11:47:36 Pacific
Reply:

I have a 56K supramax usb and XP and i just plugged it in and it lit up and i can dial in and everything!

it works fine - only issue is that it mis reports the connection speed as 115.2K whcih isnt possible.

!P!P!


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