USB keyboard not detected on startup

December 2, 2014 at 17:19:56
Specs: Windows XP Pro, 3 gHz 2GB RAM
...on WIN XP Pro SP3. The keyboard lights up as I get my post beep, I can even operate the keyboard in BIOS (after using F8 to choose my boot device): but after that; nothing. Its like the keyboard ceases to exist. The MB is an ASUS P5N-EM HDMI Rev 1.066.


A man who helped develop the modern computing WORLD, built this computer for me, shortly before he passed. A next level kinda guy who ASTOUNDED experts all across the Country with his sheer genius and skill.

In his later days he cleaned the emails for the top Fortune 500 companies before it would even arrive at their servers.

You are missed dearly J.E.F.

I am disabled and in excruciating pain; and awaiting my THIRD spinal surgery after the first two were botched back-to-back, no pun intended.

My life is on this computer. I never expected my friend to pass so soon like he did, and the backup drive he was working on for me; so I could clone my current drive is at the bottom of a recycling center somewhere. His family just disposed of everything he had.

He did all this for me because he knew how little my life has come down to. I sustained this injury chasing a home invasion burglar away from my grandfathers home 17 years ago. The savings are gone, the retirement fund is used up.

If anyone could help me resolve this, I would be eternally appreciative. If any other details are needed PLEASE don't hesitate to ask.

Eric in Indiana

message edited by Ecoustic

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December 2, 2014 at 17:51:04
Does the keyboard require drivers? If so, then perhaps a reinstall of them might be in order. Also, if it's an older machine (with legacy PS/2 keyboard/mouse ports) you may need to try a PS/2 keyboard to access the BIOS and turn on USB support (assuming the machines' BIOS supports it)...

"Channeling the spirit of jboy..."

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December 2, 2014 at 18:23:33
Thank you for your response T-R-A...sincerely. The ones I have tried are just standard USB keyboards. I'm not sure if they require drivers. I get to the Ctrl-Alt-Delete screen to enter my password, and no further.

I really don't remember how to get to the BIOS screen just F-8 to select my boot device. He set things up so you can boot with a WIN98 3.5 floppy! I don't know how...but he did. I have revised my post so you can get a look at the mb if you need to, and yes it still doesn't see the keyboard using a PS/2 mouse and kb which was my original problem.

Today I even removed the on board PS/2 mouse-kb combo socket and replaced it with a new one with the same results. :(

Do I use F2 to get to the bios?

message edited by Ecoustic

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December 2, 2014 at 21:11:40
Tapping the DEL key while it's showing the posting or logo screen should get you into bios setup.

Since the keyboard works prior to windows loading it must be a windows and not a hardware issue. Does it boot to safe mode from the F8 boot menu? If so see if the keyboard works then.

Go to device manager--right click on 'my computer, choose 'properties'--'hardware'--'device manager'. Do any yellow marks show there associated with any hardware device?

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