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USB isn't recognized on WinXP

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Name: deebb
Date: November 9, 2003 at 16:31:41 Pacific
OS: Win XP Pro
CPU/Ram: PII 400 (194MB ram)
Comment:

Hi,
Need some help. Just did a reinstall of WinXP and did the motherboard driver reinstall (Tyan 1854 w/ USB 1.0) and can't find "Universal Serial Bus controllers" under Device Manager. So can't install a new USB printer because it isn't recognized or comes up with a print error. Then noticed that the USB isn't in the Device Mgr. So do i reinstall WinXP? I don't think that it is a hardware issue on the motherboard but how to tell? The Tyan CD didn't have a USB setup just other drivers installed (Via 4in1 driver). I did enable Universal Plug and Play if that is relevant on WinXP. Any help is greatly appreciated.
Thank you!
david



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Response Number 1
Name: Clark
Date: November 9, 2003 at 18:12:59 Pacific
Reply:

You will have to download SP1a (service pack) for windows xp to recognize USB. Just go to Windows updates and it should be there. It takes a while to download and install, will seem like forever on a dial-up modem.


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Response Number 2
Name: deebb
Date: December 16, 2003 at 22:48:26 Pacific
Reply:

It ended up that somehow the USB was turned off in the BIOS (don't remember doing that). Turned it back on and the USB was found. Incidentally SP1 didn't/wouldn't solve this issue since the BIOS will override it before the OS loads it and say it is inactive but it was worth a shot.


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