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USB Device Win XP Won't Work

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Name: QB1DABOMB
Date: September 21, 2004 at 20:37:41 Pacific
OS: Win XP Home
CPU/Ram: 512
Comment:

Please check my earlier post listed as Jay. Does anyone have any information I can possibly use to fix this problem? My plug and play (which uses a UBS port) won't work and I can't load it as a human interface device like I used to be able to (to get around the problem that the pads just won't auto install like a plug and play should). There is no installation CD, so what can I do? Will the tip about registry keys from my other post work? If so what should I do to fix this terrible problem! :(



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Response Number 1
Name: jimc5
Date: September 21, 2004 at 20:41:14 Pacific
Reply:

You say "used to." This means, it did in the past. I am not sure about your earlier posts, but Plug and Play has come to be called, Plug and Pray...

On a more serious note, have you changed BIOS?
Make sure you go into BIOS and ENABLE P&P if you need it. BTW, P&P seems to cause some serious problems in XP...or instabilities, I have found.


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Response Number 2
Name: QB1DABOMB
Date: September 21, 2004 at 20:51:20 Pacific
Reply:

Hmm, interesting to know...pardon the ignorance but how do I go into "BIOS" to check to see if P&P is enabled?


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Response Number 3
Name: jimc5
Date: September 21, 2004 at 21:00:58 Pacific
Reply:

On most computers, hold down the DEL key on reboot. This will launch you into BIOS.
BIOS means Basic Input Out Put System...it is resident on a CMOS chip on the motherboard and is a small program which wakes up the computer and gets the system going.

Once in BIOS, you will be presented with a menu at the top of the DOS-Like GUI interface. Go thru the menus being careful not to change anything ELSE. Just look for a setting called Plug and Play and ENABLE it.

Once done, go to SAVE CHANGES, say YES and reboot the system.

This will enable P&P :)


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Response Number 4
Name: QB1DABOMB
Date: September 21, 2004 at 21:03:42 Pacific
Reply:

Will scrolling through everything else be just a simple holding down of the down arrow key? I don't want to screw up my computer just to save my $250 plug and play controllers...is it idiot proof?


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Response Number 5
Name: jimc5
Date: September 21, 2004 at 21:08:48 Pacific
Reply:

The choice is yours to trust yourself and my advice.

If you don't trust me or yourself, just take it into a shop and pay the bucks and have a tech do it in 2 minutes for you...thus relieving you of blaming me for bad advice...and your wallet.


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Response Number 6
Name: QB1DABOMB
Date: September 21, 2004 at 21:11:24 Pacific
Reply:

But provided I've been using these pads for over a year wouldn't it stand to reason that P&P is enabled anyway? And if it is, what is the problem I'm experiencing (I do trust you and myself...but only with very specific instructions to the letter so I'm not going to risk anything)


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Response Number 7
Name: jimc5
Date: September 21, 2004 at 21:17:57 Pacific
Reply:

Ok, look, you asked for the advice and I gave it..pure and simple.

A reason I can think of is that your battery MAY be going dead on the motherboard and needs replacing. If you replace it yourself and don't understand BIOS, I would advise a shop do it for you.

Another reason: a faulty BIOS. Nothing in electronics is perfect or permanent. Including BIOS's which can go belly up if they are on an unstable piece of silicon wafer.

Just going into BIOS and changing ONE setting to ENABLE is not going to screw up your computer. The WORST that can happen is, it won't change anything or it may make your computer more unstable...in which case, you merely go back and UNENABLE P&P.

There are other reasons, but my guess is, your BIOS hiccuped, which is known to happen due to transient current through the power supply, a failing battery or a bad BIOS.

By the way, I said hold down the DEL key, NOT the down arrow, unless, they happen to be one and the same on your keyboard.


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Response Number 8
Name: JChapoton
Date: September 22, 2004 at 22:04:14 Pacific
Reply:

If P&P somehow got disabled in the BIOS that would mean the file in windows that controls P&P would have been destroyed and simply reanabling that option in the BIOS wouldn't fix window's P&P problem, so that cannot be the issue.

The reason I say this is when the P&P option in the BIOS is disabled it destoys the file(s) in windows that are responsible for auto-detecting hardware, for auto-addressing IRQ's DMA's etc., and for auto-addressing other system resources meaning you set up the computer for a non-P&P OS. If
you go into the BIOS and find that this is the case, then I'm afraid that the only way you are going to solve your problem is to reenable P&P and hit F10 and enter to save your settings and reformat the drive and reinstall windows cause the only way to reenable P&P in windows after that file was damaged is to reinstall windows.

But before you assume the above is the problem try this:
Go into Device Manager and check to see if everything pertaining to USB is enabled. If it isn't, then enable it and reboot. While the comp is rebooting hit the DEL key and go into the BIOS and make sure everything pertaining to USB is enabled. If it isn't enable it and hit F10 then ENTER and boot the machine to Windows. Now try your USB device. If it works you are done. If it doesn't go to system info and check to see if the USB controller is conflicting with another device by checking to see if it's sharing an IRQ with something else. If it is find a free one but dont use 2, 8, or 9.
Write the # down so you don't forget it. Now reboot the comp and go back into the BIOS and find the area where you set the IRQ's (usually called "Advanced PCI/PNP Configuration or something to that nature) and find the setting for the USB Controller and change it from auto to your #. Hit F10 and ENTER to save and boot up. When windows gets finished loading plug the USB device back in to see if it works. If it doesn't work go back to the BIOS and see if P&P is enabled or not. If it isn't enable it and reistall windows.

If you dont want to do that then keep playing with your IRQ settings in the BIOS till you get everything to play nice together in Windows. This method is called forced sharing.

Hope this helps ;)


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