USB device not recognized

Dell Dimension e310 desktop - customizab...
November 8, 2010 at 07:17:10
Specs: Windows XP, intel/Pentium 4 HT
Dell Dimension E310, USB Ports do not recognize any device or thumb drive's, external Hard Drives, nothing that is plug and play, on any port, after software upgrade on USB.
No faults shown in device manager tree under USB devices. Help!
Windows XP

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November 8, 2010 at 08:35:57
"after software upgrade on USB."

What upgrade did you perform and why did you do that?

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November 8, 2010 at 10:25:13
USB External Hard Drive stopped showing it was present, after running Driver update software that said it was out of date.

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November 8, 2010 at 10:57:00
Why did you try fixing something that was working?

Go to the Dell link below and download the chipset drivers for your model and OS.

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