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usb composite device missing

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Name: CupidsPet
Date: March 11, 2009 at 10:42:44 Pacific
OS: Microsoft Windows XP Professional
CPU/Ram: 2.992 GHz / 2038 MB
Product: Dell / Dell dm051
Subcategory: Hardware Problems
Comment:

I bought a kodak esp 5 - tried to install it but it won't work. called tech support with not much help, only thing I got from them really is I am missing a USB Composite Device .... I have looked and can't seem to find a place to download it... can anyone help me please? I am at my wits end....



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Response Number 1
Name: Jennifer SUMN
Date: March 11, 2009 at 12:22:00 Pacific
Reply:

How did you "install it?" Did you try and install some software first, or just connect the camera to a USB port?

EEOC


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Response Number 2
Name: aegis1
Date: March 11, 2009 at 12:25:01 Pacific
Reply:

You normally have to install USB drivers/software before you hook up the device. Follow the instructions in the manual exactly.

1. What is composite device
Composite device is defined in the USB spec as follows (usb_20.pdf 5.2.3),
"A device that has multiple interfaces controlled independently of each other is referred to as a composite device."


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Response Number 3
Name: CupidsPet
Date: March 11, 2009 at 17:42:02 Pacific
Reply:

The Kodak ESP 5 is a printer. I followed the directions EXACTLY over 10 times. laughs Then the support tech and I did it over several more times. The problem kept coming back to the fact that I didn't have a "USB Composite Device" I looked at hubby's computer and he has one on there without this printer. I have scanned the disk over and over looking for the file it could be. Last night I went to work and borrowed their computer that I know works...hooked it up to mine and still nothing.

Is there anywhere you know of that I can just download this? If it came with xp's service pack 2... and somehow got deleted or turned off (something I read ...that might have happened) can I download service pack 2 over and install it again. Or will this cause me other problems?

I am stumped... any help? crossing fingers and sending again...
Thanks

ps. Thanks for the help so far guys...


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Response Number 4
Name: Gungistoker
Date: March 20, 2009 at 15:42:45 Pacific
Reply:

You need the USB Composite Device drivers . Go to the Control Panel, select 'Add Hardware', click 'Next' until you see an option similar (I'm not using WinXP) to 'Install the hardware that I manually select from a list', click 'Next'. Instead of selecting 'Printers', select 'Portable Devices', click 'Next'. From the left menu, select 'Microsoft', From the right menu, select 'WPD Composite Device', click 'Next'. Plug in your printer.


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Response Number 5
Name: OtheHill
Date: March 20, 2009 at 16:05:44 Pacific
Reply:

Go to Device Manager and see if you have any yellow or red punctuation marks. If you do then click on the device and choose to remove it. Then reboot. Windows should re-install it.

If not, then go to the Dell website and enter the service tag number off your case. Download all the drivers and install the chipset (motherboard) drivers.


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