I have a Dell desktop that is about 3 years old and bought a Samsung MP3 player 2 months ago. It worked fine from the start, but I got a virus on my machine and had to reinstall XP. Now when I plug the flash-based MP3 player into the usb, I get a message saying I am trying to use a High Speed USB device - the MP3 player, on a computer that is USB 1 something. But when I look at the spec's of my computer, they are USB 2.0 I've called Samsung and they are of no help. What stinks is somehow I misplaced the installation cd the MP3 player came with, but Samsung support swear there are no drivers or anything on that that would fix my problem anyway. Sounds like somehow I need updated USB 2.0 drivers. My Dell disc came with a bunch of drivers for network card, audio card, etc. but I don't see anything on there for USB. I've done Windows updates...everything and I still can't get my computer to operate as USB 2.0 and it had been like 2 weeks ago. Any thoughts?

How about http://support.microsoft.com/?scid=... Perhaps you need to install WinXP SP2? HTH Bryan

Thanks - I will try this!

Or go to the Dell site, enter your PC info and it should have what you need. http://support.dell.com/support/ind... Bryan

You need SP2. Also, be sure to install the motherboard chipset drivers.

Another thing you could do is to add a USB2 card (~$30/4 slots). This way your headache is gone int pronto. You could also try Everest or SANDRA Lite (filehippo.com) to do hardware mapping/cataloging, and see what driver updates you need to have.