Urgent Problem with Internet Explorer

March 21, 2013 at 05:53:38
Specs: Windows 7

When I go to open a file in Inetnet it comes up with this error message.
Internet Explorer has encountered a problem and needs to close. For mor info on this error, click here give me.
Error Signature
AppName: iexplore.exe AppVer: 6.0.2900.5512 ModName: mshtml.dll
ModVer: 6.0.2900.5848 Offser: 000d4822
Please help me.

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March 21, 2013 at 06:12:03
"AppVer: 6.0.2900.5512" - You are still using IE6??

mshtml.dll is the rendering part of internet explorer. Try going to your internet options (Control Panel > Internet Options) and change the homepage to about:blank

This will rule out if it is IE crashing loading your home page, or just in general.

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March 21, 2013 at 19:25:35
You could try IE Reset:
Tools > Internet Options > Advanced > Reset button.

You will lose any customizations and addons but the latter come back with usage.

Always pop back and let us know the outcome - thanks

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