The application I have is OmniPage 11 scanner app.
found similary problem w/ Adobe Acrobat Reader v. 4.0 may receive the following error message: published under Q255130
SYMPTOMS
Failed to update the system registry.
Please try using REGEDIT.
CAUSE
This issue can occur if the following registry keys do not grant the Set Value permission to the current user:
HKEY_CLASSES_ROOT\AcroExch.Document
HKEY_CLASSES_ROOT\CLSID\{B801CA65-A1FC-11D0-85AD-444553540000}
The Adobe Acrobat Reader 4.0 program attempts to write to these registry keys when it starts and generates an error message if it is unable to do so. These registry keys are not generally "writeable" in a secured environment.
RESOLUTION
To resolve this issue, grant all users the "Set Value" permission:
"Set Value" permission on a shared registry key may not be permitted by your system administrator.
1. Log on to your computer as an administrator.
2. Use Regedt32.exe to view the following registry keys:
HKEY_CLASSES_ROOT\AcroExch.Document
HKEY_CLASSES_ROOT\CLSID\{B801CA65-A1FC-11D0-85AD-444553540000}
Grant all users (everyone) the "Set Value" permission on each of these shared registry keys.
IF I UNDERSTAND THIS AM I SUPPOSED TO LOG ON HOLDING F8 KEY DOWN? Where do I find Regedt32.exe to view the following registry keys? Or is there a easier solution?