Unmountable Boot Volume

Lenovo / THINKPAD
March 31, 2009 at 17:30:28
Specs: Windows XP Pro, 2ghz / 3gb
Couple days ago the laptop froze miduse. Crtl-
esc, crtl-alt-del, etc had no effect. Forced
poweroff by holding the power button
(beginning to think this was the start of my
problems and that I am a moron for doing it).
On reboot go to the Windows loading screen
before receiving Unmountable Boot Volume
BSOD (second checksum is 0c0000185,
fwiw).

Called manufacturer who had me enter bios
and run an hdd diagnostic. Diagnostic failed at
0% with an 0007 error, read failure or
something of the sort. Manufacturer says will
send a new hdd. Great, but there is data i
would hate to lose and it's inconvenient to
reset the entire system.

Removed the hdd and connected it via an
adapter to a desktop. There are two partitions,
lenovo has taken to putting their recovery tools
on the hdd as opposed to including cds. I was
completely unable to access the partition with
my data. I was however able to copy the entire
5gb recovery partition to the desktop leading
me to believe this is not a physical failure.

Put the hdd back in the laptop and used
Selkie Rescue to pull some files from the hdd.
Looks like 99% of what I want is there and
accessible. There is one folder I'd really like to
have that is not listed in Selkie's file list.

After finally finding an XP disc I launched into
the recovery console (as an aside, its a SATA
drive so got to pull some hair while recovery
console refused to acknowledge the existence
of my hdd). Most recently ran "chkdsk /r".
Seems to have hung at 5%.

So.... thoughts? Do I have a physical failure? If
not, any ideas on how to recover the drive? I'd
really like to keep all my data and avoid
wasting time setting up a new hdd. Ideally I'd
just send the new hdd back to the
manufacturer.

Any help is much appreciated.


See More: Unmountable Boot Volume

Report •


#1
March 31, 2009 at 20:47:14
Follow up: Got home and found that chkdsk /r in the recovery
prompt got past 5%. It stated it was at 29% but also gave
completion information (9058388 kb total disk space.
28218752kb are available. 4096 bytes in each allocation unit.
22645972 total allocation units on disk. 7054688 allocation
units available on disk.)

Exit and rebooted the system. It went into an automatic disk
check. During stage 1 of 3 dozens (and dozens) of segments
were unreadable. It finally reached a point where it said "file
verification completed." and didn't move beyond that. I
rebooted (note that each reboot now takes forever; the
windows logo screen with the scrolling blue bars runs for a
few minutes as opposed to under a minute before) and
skipped disk check the next time. An error screen appeared
(BSOD's friendlier looking less informative cousin?) stating
something along the lines of "unable to locate component;
winsrv not found"


Report •

#2
March 31, 2009 at 22:05:36
OK, you are blaming Lenovo for your problems. When you bought the computer your were instructed to make a recovery disk set using the files on the hidden partition. Evidently you didn't do that.

Next, you evidently didn't maintain any back ups of your personal data. All hard drives are subject to failure. Additionally, you can get an infection that can render your drive inaccessible.

From your description it certainly sounds like your original drive is defective. The files you hope to recover may have been in one of the bad sectors.

You could try one of the file recovery softwares to see if you can recover more files.

Then you still have a problem with re-installing Windows on the new drive. I think at this point you may need to buy a recovery set from lenovo.


Report •

#3
March 31, 2009 at 22:59:29
OtheHill: Please identify where I blamed Lenovo for 'my
problems.' I didn't. I mention their recovery-partition practice
because I have read dozens of threads and posts in the past
few days that bemoan the increasingly common practice of
placing recovery files on disk partitions. From what I have
read, Lenovo is not alone and is not nearly the first. I have no
qualms with Lenovo's recovery partition. In fact, Lenovo sent
me recovery disks for free.

I also mentioned the recovery partition for the fact that I was
able to copy it from the hdd. I think this indicates the failure is
not physical. If it was any other partition I would have also
mentioned it for that fact.

Third, I do maintain backups of my personal data. I have a
1TB mybook where I routinely back up data. I didn't feel it
necessary to be so explicit, but the folder I am missing
contains photos from my honeymoon that I transferred from
the camera to the computer while on vacation. The computer
crashed before I was able to return home and backup my
data.

And finally, I have tried various recover softwares. The Selkie
software is the best I have found so far and recovered most of
what I wanted. Additionally, your comment about popping for
the recovery disks is moot. Nowhere in the manuals and
materials do they advise creating recovery disks, and nowhere
during my livid conversation with them a year ago about the
fact that I purchased an XP license but didn't receive an XP
disk, was the concept of creating recovery discs mentioned.
But that is neither here nor there, as I have already mentioned
Lenovo sent me such disks for free. I am a happy camper with
Lenovo. My post here is not to attack them but to seek advice
from other users about how to recover as much data as
possible and to hopefully avoid the trouble of resetting my
system.

To end, I find your reply hostile and offensive. I came here
seeking advice on how to recover a drive. I wasn't blaming
Lenovo. They have sent me a new hdd and new recovery
discs. They have done all I would expect of any manufacturer.
Your comments are needlessly aggressive and inexplicable.
Either my original question personally offended you, or you
are on the Lenovo payroll and trolling anyone that mentions
their name on a support forum. I think the latter.

If you have something constructive to add to my original
questions, OtheHill, I welcome the input. Otherwise I look
forward to responses from the volunteer consumer segment of
this forum's membership.


Report •

Related Solutions

#4
April 1, 2009 at 03:35:25
Well, I guess you told me? Sure sounded to me like you were complaining about the lack of recovery disks.

"There are two partitions, Lenovo has taken to putting their recovery tools on the hdd as opposed to including cds".

When you unpack any OEM computer you are strongly advised to create the restore set. I don''t own your model laptop so I can't state definitively that you received that type of message but I believe that to be the case.

How did the photos get on the laptop and not remain on the camera?

I may have been harsh, I admit, but in reading your original post the flow of your words seemed to blame Lenovo for not supplying you with recovery disks.

If they had, you still might have problems with saving the pictures. It would depend on WHERE the pictures were placed and weather or not Lenovo has a non destructive recovery process.

Concerning the recovery softwares I should have been more clear. What I was implying was that another, different, program MAY be able to find additional files. If the one you are currently using is seeing most of the known files that did exist prior to the problem then it may not be of any help. However, there are some free ones available that work well but limit the number of files you can recover for free.

Going back to the transfer of the photos from camera to laptop. If you use the Cut and Paste method to move the files I would suggest you refrain from using Cut in the future and use Copy instead. While using copy is more cumbersome it protects the files if something should happen at the wrong time. If using Cut and you have an unexpected computer shutdown you could lose those files that were in RAM at that time.

The links below are courtesy of another member here, aegis1.

PC Inspector (freeware)
http://www.snapfiles.com/get/pcinsp...

Zero assumption Recovery
http://www.z-a-recovery.com

The demo is limited It will only recover 'up to' four folders per run but you can make multiple runs IMO the best, but not free.
GetDataBack
http://www.runtime.org/



Report •

#5
April 1, 2009 at 08:19:27
As Othehill says only chance (other than expensive professional data recovery) of recovering that folder is via other recovery software. I've had a lot of success with getdataback - but the other point is the more you try the more damaged the drive is likely to become (so you've probably not got too many viable attempts left).

The drive obviously is damaged (though you'd need to run drive manufacturer's diagnostic to establish extent and whether its physical or fixable - moot point, as if fixable will probably need to be binary zero filled to be reusable) so you'll not be able to resurrect your original installation. You'll have to use the recovery disks & reinstall your software/restore the data you have got.

Advice for future - you are already backing up, but consider using something like Acronis True Image to create a full backup image of the installation. This can be incremental, so after the initial backup, it just saves increments for the changes (which saves a lot on backup space & time to complete backup). New drive could then be restored from image in minutes and you're back up as you were (you can also mount image as a drive, giving you full access to all the files should you need to recover individual files/folders).


Report •


Ask Question