Unknown problem - Bluescreen

Dell / Latitude d830
January 7, 2009 at 01:42:55
Specs: Windows XP Pro SP2, 2.0GHZ Centrino Duo, 2GB
Good day

Got a user here who keeps getting random blue screens with dxec01.sys stop code error

Does anyone know what this what causes this?


See More: Unknown problem - Bluescreen

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#1
January 7, 2009 at 04:55:26
A search brought up this:
http://dllinfo.dll-free-download.or...
Have you tried booting into safe mode and checking event viewer and the minidump ?

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#2
January 7, 2009 at 05:33:22
Sorry I'm kinda new to this....How would I check a minidump?

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#3
January 7, 2009 at 06:01:22
In Windows HELP, click Index, then type

dmp files

Then click 'Display' button.
That will give information about dump files, like so called minidump.

All that is rather useless because the data in dump files is for Advanced Users
--------------------------
How to Gather Information After a Memory Dump in Windows XP

http://support.microsoft.com/defaul...

Minidump Files

http://msdn.microsoft.com/library/d...
In that article it says
Microsoft® Office XP and Windows® XP create minidump files for the purpose of analyzing failures on customers' computers.

It is used by technical people to find causes of problems.


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Related Solutions

#4
January 7, 2009 at 06:26:47
Thanks.

Ok so If I can post a minidump here would that help?


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#5
January 7, 2009 at 06:43:11
Posting such things here may not be allowed ??

Besides that, many people here are common computer users that help other users with problems.

For your Blue Screen of Death ----
Find a list of STOP MESSAGES(BSOD) here:
http://aumha.org/win5/kbestop.htm


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#6
January 7, 2009 at 06:52:24
NOTE
I have just done a Web Search for
dxec01.sys

Your computer may be infected with Malware, Virus or
Spyware, called Vundo

dxec01.sys is a driver file used by Vundo.


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#7
January 7, 2009 at 23:18:48
Cool thanks so much for your help chuck
Will run virus and spyware tests.

That link that you provided is awesome, it's going to help me out a lot in future.

I will post back when I have found a soulution :)


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