Hi, I recently installed the officejet k60 software on winxp pro and it was working fine except for the scanner so to troubleshoot i uninstalled the software but now i cant reinstall it cause durign the installation it says that the setup detected that this software had already been installed....also....although i have uninstalled it it does not disappear from the add remove program group...please help! thanks in advance

Maybe this helps: Removing Invalid Entries in the Add/Remove Programs Tool http://support.microsoft.com/default.aspx?scid=kb;en-us;310750

Hi Ramzal, What has happened is the software was not completely uninstalled so you are left with a partial install. This happens with officejet's and psc's alot. There is an uninstall cleaner utility available for download on the hp website. Make sure your K60 is turned off or disconnected, download the unistall cleaner utility (it's for a D series or a psc900 but it works on a D,G,V,and K series as well). Once you have it downloaded disable your antivirus and run the uninstall utility. Here's the website for the uninstall utility. http://h20015.www2.hp.com/en/document.jhtml?lc=en&docName=bpu05062&prodId=hppsc950pr34580&lc=en I hope this helps! If not, let me know and I'll tell you what to try next. Wendy