Uninstall Dell Image Expert

AMD Athlon / Corsair
April 19, 2006 at 12:09:37
Specs: XP, 235MHz / 4GB

Whenever I attempt to open a graphics program from anywhere on my PC I initially get an error message stating that Windows can not find the file. This "IE2K" problem has previously been identified as being caused by Dell Picture Image Expert 2000 which came over with the contents of the Hard Drive to the new machine.
I cannot "Remove Programs" as some of the Dell files are not on the machine and the Dell CD will not install to a non-Dell Machine. How do I get rid of any remaining Dell files???? Dell "support" was not at all helpfull in solving this problem which is partially because of the "features" they have designed into their software.



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#1
April 19, 2006 at 12:35:35

What do you mean some of the files are not on the machine?

Is the program listed in your appwiz?


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#2
April 19, 2006 at 12:41:13

If your PC isn't Dell Dimension or Inspiron (per your stat) how did you get it installed in the first place?

i_XpUser


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#3
April 19, 2006 at 14:37:33

"I attempt to open a graphics program"

Is that any graphics program or just the noted Dell Picture program that you are trying to open?
Or is this happening when you try to open any image type?

Never heard of the "This "IE2K" problem".

I don't think the described problem is related unless the noted missing file is one of the Dell Image program files in the produced error message.

My guess...You actually are trying to open a image file of a particular type. Be it .jpg or .bmp or other and all of these file type were associated with the Dell Image program that is not properly installed on that hard drive you moved from the Dell PC to the non-Dell PC or being that the program in question is trial-ware and it has expired.

If I am correct then simply left click once on one of the file types in question to select it, hold down the Shift key and Right click on it. From the context menu select "Open With".
Before selecting a properly installed and working graphics application, place a tick in the box next to "Always use this application to open this file type" (or whatever it says) and then select the program of choice.

Do the same for the any other file types that when clicked on attempt to open the Dell image application that is not properly installed.

HTH
Bryan


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