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unexpected values found in recycle

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Name: sam8988378
Date: October 25, 2004 at 10:40:43 Pacific
OS: win xp pro 5.1.2600
CPU/Ram: pentium III 1.20GHz/512 M
Comment:

I now have win xp pro, installed on top of the ruins of xp home about a year and a half ago (ty, microsoft, for the perpetually crashing IE, your response of "install SP1-it won't hurt and it might help", the resulting "this program does not pass win xp logo testing and won't install", your excellently worded knowledge base advice on before you use a recovery cd "all personal settings will be lost...uninstall/delete gui.txt" which led to the incredible petrified computer and xp pro).

Anyway, I wanted to recleaim some files that the xp pro savior wasn't able to save, and used a really great program "File Scavenger". FS states that reclaimed files should be saved to a different drive, so I saved it to my D drive, where all system (except for xp Windows os) files live, in a folder called "Recovered". I also recoved my old xp home norton recycle bin with recovered files, system volume information files, ect, to this folder.

I hadn't looked at them, until I was removing a really stubborn MGMT adware program, and wanted to remove traces of it from system volume information folders. I went to D drive and found that my computer had been using the old recycle bin sitting in my "recovered" folder! I deleted some items which didn't need to be saved, the adware, and the enire "recovered" folder I had set up for the filescavenger program. I expected that the xp home Norton recycle bin would resume normal function.

Instead, items deleted disappear into the void. When the recycle bin is set to show unprotected files, nothing deleted is found. Normally, deleted mp3 files would find their way there. I used file scavenger to find a just deleted mp3 file, but it didn't turn up. I switched the recycle bin to "protected files" and opened it. I received the critcal error message "Unexpected values found in recycle bin data file" after it does the automatic search and returns no files. Yet if I go to properties and attempt to empty protected files it gives the warning "There are 1,500 protected files total on drive C". "You have 383 protected files on drive C".

Where are these files? How do I set this right? I had turned off system restore when I did this (during the MGMT hunt), so I can't restore it using system restore.



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Response Number 1
Name: OtheHill
Date: October 25, 2004 at 12:34:45 Pacific
Reply:

Isn't there an unerase function included with Norton recycle bin?


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Response Number 2
Name: sam8988378
Date: October 25, 2004 at 23:57:49 Pacific
Reply:

I just set norton to unerase wizard and tried both find "all protected files" and "all protected files on this computer". I get the same error message and no files.


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Response Number 3
Name: sam8988378
Date: October 29, 2004 at 10:40:31 Pacific
Reply:

I logged on to another administrator account on my computer, only to find that the other account has a fully functional norton recycling bin! How can that be? How do I repair this? Is it a registry problem?

sam8988378


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Response Number 4
Name: OtheHill
Date: October 29, 2004 at 14:04:10 Pacific
Reply:

It is the default Norton setup but can be disabled. Maybe yours is disabled.


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Response Number 5
Name: seby
Date: November 13, 2004 at 14:19:54 Pacific
Reply:

In windows XP, I have seen that a corrupt INFO file inside the recycler folders cause deleted files to disappear from the bin as soon as it comes there.

To correct this problem, simply delete the RECYCLER folder in the system drive (normally C:)

Start >> Run >> cmd <Enter>
c: <Enter>
cd c:\ <Enter>
rd /S RECYCLER <Enter>
Y <Enter>

Now onwards, the deleted files will be appearing in recycle bin.

I don't know how Norton is going to cater to this. Probably removing "Protected" option and doing the above, and later re-enabling "Protected" might bring Norton bin also in proper condition.

Regards,

Seby


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