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Unable to view videos online

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Name: Katrinka
Date: June 19, 2009 at 13:55:43 Pacific
OS: Windows XP
CPU/Ram: 2.8 GHz / 511 MB
Subcategory: Software Problems
Comment:

When I try to view videos online, it says that I have turned off java script or have an old version of adobe flash player. I have downloaded newest version of adobe flash and I don't understand what they mean about the java script being turned off. Ihave tried to fix this by googling java script, but have gotten conflicting information, none of which has helped. does anyone have any ideas? Thanks for your help . . .

Katrinka



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Response Number 1
Name: guapo
Date: June 19, 2009 at 16:15:37 Pacific
Reply:

What browser are you using? Have you tried a different browser?

How do you know when a politician is lying? His mouth is moving.


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Response Number 2
Name: Katrinka
Date: June 19, 2009 at 16:28:11 Pacific
Reply:

Hello, guapo, thanks for the response. It is internet explorer 8. Was a problem with the 7 version also. I feel really, d-u-h, but how do I use a different browser?

Katrinka


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Response Number 3
Name: guapo
Date: June 19, 2009 at 16:44:14 Pacific
Reply:

Try to download Firefox. Just search Google for it. That might help.

How do you know when a politician is lying? His mouth is moving.


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Response Number 4
Name: Katrinka
Date: June 19, 2009 at 17:52:27 Pacific
Reply:

Hello, guapo, I downloaded Firefox but it crashes everytime I try to do a search. It will go to bookmarks OK, but I can't google anything. I've sent in a report, but of course that hasn't fixed it yet. I was able to get to the video I wanted to see by clicking on recently visited sites, but it still says the same thing. That I have to download the latest adobe flash player or turn on my java script!! Any other suggestions? Thanks for your help.

Katrinka


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Response Number 5
Name: guapo
Date: June 19, 2009 at 19:10:32 Pacific
Reply:

Download, update & run anti malware from malwarebytes.org

How do you know when a politician is lying? His mouth is moving.


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Response Number 6
Name: Tufenuf
Date: June 19, 2009 at 20:17:49 Pacific
Reply:

Katrinka, Do the following:

Download the Adobe Flash Player Uninstaller, close all open programs then run it and restart your computer.

http://kb2.adobe.com/cps/141/tn_141...

Reinstall the Flash player

http://get.adobe.com/flashplayer/

This should correct your problem.

Tufenuf



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Response Number 7
Name: Katrinka
Date: June 20, 2009 at 07:18:25 Pacific
Reply:

Tufenuf, That did it! I followed your links and did as instructed and no longer a problem. Thanks so much! A pretty simple fix to a very frustrating issue.

Katrinka


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Response Number 8
Name: Tufenuf
Date: June 20, 2009 at 08:07:54 Pacific
Reply:

Katrinka, Glad to see that the problem is corrected & Thanks for posting back to let us know.

Tufenuf


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