I was trying to remove virus & spyware by myself. However, the process got interrupted by the Symantec Virus scan. I got no other choice but to shut down the machine. The anti-virus doesn't work after rebooting. I'd like to remove the program and reinstall another anti-virus. However, the program still exist in Control Panel after I clicked "Remove". Has anyone encounter the same problem? Please help! Thank you.

go to symantics site and use their uninstaller utillity. It should remove it. If not download the utillity "unlocker" unlocker will free the application and allow its removal through the control panel add/remove application. Then use Ccleaner's reg cleaner application to remove any remnents of the files and any other files that you have been removing. If you are willing to take the chance...shut down "system restore" then go to trendmicro.com and navigate to the free virus scanner...run the scanner (must install an active X) and it will remove most of the issues from the malware/spyware/virus/trojan. System restore must be shut down so the scanner can read the files. Definition of a Liberal: He has never had to fight for his Freedom He is only good at enjoying it! "IF YOU DON'T STAND BEHIND OUR TROOPS, PLEASE, FEEL FREE TO STAND IN FRONT OF THEM

wing55, seems removal is a sorta complicated procedure. Take a look in it's folder. Quite often there's an uninstaller (maybe called 'unwise'?). If it's there, run it. It knows where all the bodies are buried. If not, take a look at the Norton's removal instructions @: http://service1.symantec.com/SUPPOR... Lots of folks swear by it, others at it ... HTH. Ed in Texas.

Link to Norton Removal Tool from Symantec Or alternatively if you are unsure which Symantec product you have exactly one linked below is designed to remove any of these Symantec products: · Norton AntiSpam 2004/2005 · Norton AntiVirus 2003 through 2007.2 · Ghost 2003, Ghost Version 9.0 and 10.0 · Norton GoBack 3.1 through 4.2 · Norton Internet Security 2003 through 2007.2 · Norton Password Manager · Norton Personal Firewall 2003 through 2006 · Norton SystemWorks 2003 through 2007 · Norton Confidential Online 2007 · Norton Internet Security Add-on Pack · Norton Save and Restore 1.0 · Norton 360 Alternative Norton Removal Tool from Symantec Alternative Norton Removal Tool from Symantec Alternative Norton Removal Tool from Symantec (Registration needed)

Thank you guys. I've tried the "unlocker" and the proper Norton Removal Tool. But seems like I'm going in loops. The "unlocker" didn't actually uninstall the program for some reason, and the Removal Tool asks me to use "Add/Remove Program" to remove Symantec AntiVirus8 before proceeding, while I can't find Symantec AntiVirus8 in my Control Panel>Add/Remove Program. Are they any other ways? Thank you.