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Unable to Send/Receive in Outlook

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Name: Horace
Date: July 22, 2003 at 05:59:51 Pacific
OS: WinXP
CPU/Ram: P4M/256MB
Comment:

A few days ago, I tried to backup my outlook.pst and I accidentally changed the attribute to of "read-only". So when the next time I restarted my Outlook 2002 (comes with my Office XP), it says I don't have the permission to access the outlook.pst. I managed to solve the problem after I unchecked the "read-only". So now I am able to view my current emails. However I am not able to Send/Receive emails. The quirk is I am nevertheless able to send emails out, but not receive. So when I click on Send/Receive, I have this error message "You don't have the appropriate permission to perform this operation".

I have even installed the two latest Office XP service packs and still the problem of not able to have the right permission to receive emails. Please help. Thanks



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Response Number 1
Name: dannyboy
Date: July 22, 2003 at 06:45:23 Pacific
Reply:

Try checking under the security tab in the properties for the pst file. Make sure you have full control of it (i.e. that all 5 "allow" boxes are ticked).

If all else fails you could export all your e-mails to Outlook Express, remove and reinstall Outlook then restore all your emails again. It doesn't take that long, I've done it a few times in my work.


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Response Number 2
Name: Horace
Date: July 22, 2003 at 07:13:04 Pacific
Reply:

I have not been able to locate the security tab yet. I think it's probably because I am running outlook as a personal copy not on a network.

I'll try exporting to Outlook Express in that case. Hope this works.


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