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unable to open exe files

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Name: teabag43
Date: November 2, 2004 at 05:35:10 Pacific
OS: xp
CPU/Ram: pentium
Comment:

Ok, computer has no virus protection, spyware or firewall. I was helping out a friend who's computer was acting up. The only thing I could do for her over the phone was ask her to run spybot which she did. It found 125 spy entries. During the removal of said items the computer froze. Had her shutdown. When she turned it back on none of her exe files will open any program. Text and other files are ok. The message comes up unable to associate any program with this file. Can you please tell me what I can do. I am doing this strictly by phone and have already done the warning about having an unprotected computer. Does she have to reformat and reinstall or is there a simpler way. She is unable to open her browser no programs are operable.
Thanks (please keep it simple if possible)





Response Number 1
Name: snipes
Date: November 2, 2004 at 05:42:40 Pacific
+1
Reply:

well we know that she cant open exe prog
then maybe its only her shortcut! have u tried to go and click on the real .exe file instead of the shortcut ?
well i'd try it first.. if does not work well u can do a system restore (click on start, run , u write restore, hit enter .. )
follow on screen instruction .. ,
but let me tell u that i'd prefer to format that computer because there must be a lot of viruses and spyware and everything ! wow a unprotected computer .. never thought i would see one again ! .. good luck . :0)



Response Number 2
Name: Chuck 2
Date: November 2, 2004 at 07:10:00 Pacific
+1
Reply:

You Cannot Start Programs (.exe Files) When Your Computer Is Infected with the SirCam Virus

http://support.microsoft.com/default.aspx?scid=kb;en-us;311446



Response Number 3
Name: Tufenuf
Date: November 2, 2004 at 07:34:41 Pacific
+1
Reply:

Teabag, Tell your friend to use another computer that can access the Internet and go to the link below and download the Fixswen.inf file onto a floppy disk or CD, Transfer the floppy or CD to the problem computer and run the Fixswen.inf file.

"Save the fixswen.inf file to your local hard disk, right-click on the file and choose install".

"A Setup INF file to undo registry changes made by W32/Swen@MM and other threats that prevent REGEDIT, BAT, COM, EXE, PIF, REG and SCR files from running".

Fixswen Tool

Hope This Helps,
Tufenuf



Response Number 4
Name: Chuck 2
Date: November 2, 2004 at 08:46:33 Pacific
+1
Reply:

Found another article:

Can't open EXE files

http://support.microsoft.com/default.aspx?scid=kb;en-us;555067



Response Number 5
Name: teabag43
Date: November 2, 2004 at 11:21:49 Pacific
+1
Reply:

No exe files will open. Not just short cuts. Could not get the system restore program to open. Since she doesn't have anything of importance on the computer I suggested that she just format and install. I even tried to get her to fix the key in registery because she insisted and felt she had nothing to lose. Well I am buying her virus protection for her birthday...lol Sure will save on the phone calls. Thanks all. Never again...I am no longer lending helping hands. When everything goes fine it is great but when things go sour ugh....



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Response Number 6
Name: per
Date: November 2, 2004 at 12:23:28 Pacific
+1
Reply:

Dougknox.com-look for file association fixes-then .exe association fix. Download and run.

Please post back within 24 hours or I will delete the post from my follow up list. Thanks. It would be a courtesy if you would post back and let us know if the fix worked or not.



Response Number 7
Name: teabag43
Date: November 5, 2004 at 22:13:31 Pacific
+1
Reply:

Thank you Dougknox for your information. I am not in the same city as computer but will pass your fix along. I believe she was going to have windows reinstalled from the fellow she bought it off of. I will be in touch with her and see if he has done so. If not I will advise her of your fix. Thank you so much looks like you have a great site with lots of information and help.



Response Number 8
Name: per
Date: November 6, 2004 at 08:00:12 Pacific
+1
Reply:

It,s not my site. It was a referral, but you are welcome.

Please post back within 24 hours or I will delete the post from my follow up list. Thanks. It would be a courtesy if you would post back and let us know if the fix worked or not.



Response Number 9
Name: StormCast
Date: December 21, 2004 at 10:24:34 Pacific
+1
Reply:

Same problem on my comp, mut the Dougknox file will only fix the .exe file, not .lnk, reg, com etc.

anyone know how to ix the rest?



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Very strange search resul... Winfax PRO 10.01 Conflict



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