unable to log into system admin account

September 18, 2011 at 11:24:03
Specs: Windows XP, AMD4000+/2G
when trying to log into administrator tab the computer gives me a blue screen and then crashes and restarts. but after restarting I am still unable to do anything.

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September 18, 2011 at 12:24:20
XP can have only one user spelled exactly Administrator, it's already built into XP, and by default you can only Logon to that user when you load Windows in Safe mode.
Is that the one you selected ?

Windows is set by default to automatically Restart when it encounters a fatal error - an error it can't recover from.

Press F8 repeatedly while booting, don't hold down the key, and when the Windows loading choices menu appears, choose
Disable automatic restart.......

When you see a blue screen with a message on it
- quote the STOP: 0Xx0000xx error (we don't need the stuff in brackets beside it)
- if there is a problem file named, tell us what it is.
- if the text mentions it made a mini dump file, that can be analyzed..

On some computers, they have a different use for the F8 key while booting, e.g you'll see a menu of devices to boot the computer from.
If you see that, read the text on the screen, press the key that exits that menu, then immediately press F8 repeatedly to get the Windows loading choices menu.

You can also try the other choices on the Windows loading choices menu, but they probably won't help in this case.

If you NEVER see the Windows loading choices menu when you press F8 repeatedly and get another blue screen message instead, you need a Windows CD to possibly fix your problem.

Disabling automatic retart that way is a one time thing, and you can't use it for anything except loading Windows normally.

If you are able to get into Windows with ANY user that has administrator rights, you can disable aitomtic retstart and have it stay that way.

1. Click Start, and then right-click My Computer.
2. Click Properties.
3. Click the Advanced tab, and then click Settings under Startup and Recovery.
4. Under System failure, click on the small box beside Automatically restart to remove the checkmark.
5. Click OK, and then click OK.

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