unable to click on anything after

Hp pavilion 740n / UNSURE MODEL
December 30, 2008 at 23:36:55
Specs: Windows XP, 256
Im unable to click on anything after i open my Windows Explorer. I can open everything else on my desk top and such but once I open my Windows explorer I can't click on anything, its like its frozed, i can't even close it, i have to use the ctrl alt delete option to close it. :( Can someone help me with this issue please?

Thanks
Laura


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#1
January 22, 2009 at 08:08:54
try this and tell me if it works or not
1.click the Start button at the bottom left of your screen
2.click the Control Panel menu item
3.then double-click the System icon.
4.Click the Advanced tab
5.Find the item marked Performance right under there is a button that says Settings.
6.Click the Data Execution Prevention tab.
7.You'll see two options in that window click the second option that says "Turn on DEP for all programs and services except those I select."
8. when you are finished with that then click the 'add...' button it should be visable at the bottom of the box. then you have to find where the file 'explorer.exe' resides on your computer most of the time it's something like this c:\windows\explorer.exe anyway add explorer to that list. It'll give you a warning just ignore it and click ok. Then you reboot and if you try it everything should work just fine.

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