Trying to reboot toshiba laptop problem

September 17, 2014 at 04:55:18
Specs: WINDOWSXP
IVE BEEN USING AN OLD TOSHIBA LAPTOP.I HAVE IMPORTANT INFORMATION ON IT BUT IT SUDDENLY STOPPED BOOTING UP .I HAVE TRIED SAFE MODE ...SAFE MODE WITH COMMAND PROMPTS SAFE ODE WITH NETWORKING AND LAST GOOD REBOOT PROMPTS BUT IT JUST GOES IN A LOOP.PROBLEM IS I DO NOT HAVE AN Y BOOT DISKS BUT I DO HAVE ACCESS TO ANOTHER TOSHIBA LAPTOP..CAN YOU HELP PLEASE

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#1
September 17, 2014 at 06:22:07
If data recovery is your prime concern at this moment - and it would be mine...

Go to ubunto.com; download an ISO for ubuntu (a freebie Linux variant); burn it to a dvd; boot with that dvd. It will load itself into RAM only - and will NOT touch the hard drive or install itself there (unless you opt to - which of course you won't...).

You can then access the hard drive in your Toshiba and copy "anything" you wish to preserve in terms of "important stuff" - files etc. Copy them to dvd; and if possible to an external hard drive as well. Verify the copies are accessible on at least one other working system too - to be sure they're OK.

Then set about resolving the issues with the XP boot - knowing your files are safely secured/copied elsewhere.

There are websites where you can download an XP ISO - legally. Don't have them to hand just now - but others here will likely popup with them for you.

Download the OEM version (and burn it to a dvd) - as likely that's what is your Toshiba has installed.; a retail will not work on this occasion. Might as well get the retail version too - just in-case you do have a retail installation and not an OEM. You use OEM with an OEM software installation; and retail with a retail software installations...

You can boot up with the dvd you have made for XP and then try a few options that way - of which more anon... If an XP key is required - and you have an OEM installation - you can use your own (OEM) key; and of course if your Toshiba has a retail installation then again use your key with a retail ISO/disk. That key (whichever it be) will likely be on a sticker on the base of the laptop?

Also - possibly you have been hit with a pest... So with this possibility in mind... go to the Kaspersky rescue disk site; download the ISO; burn it to a dvd; boot with that dvd. It will (being based on aLinux OS again) load into RAM only; then it will go on-line to update itself. After-which it will scan fully the hard drive (if you opt to - and I would); and it will fix anything nasty it finds...

Perhaps run the Kaspersky utility first - so as to hopefully remove anything nasty fist - that "might" otherwise go over with your personal files in safe storage...

http://support.kaspersky.co.uk/viru...

Kasperksy utility is "free".

If having recovered/safeguarded your files (and checked the external copies are OK ) and you are OK with a possible Factory reset/restore routine, then you have that option too - anon. Also with a suitable XP installation disk you likely can effect a repair installation... which will (barring accidents...) preserve the current installation as is - but will require a download of some (at least) of the updates. A repair installation in effect overwrites much of the current installation; it is NOT done via the Recovery Console - post back for more on that if needs-be.

Get both the sp2 and sp3 ISO versions; as if your Toshiba installation is not currently sp3 then you will have to use an sp2 ISO (XP disk); if it's sp3 then you ought to be able to use an sp3 ISO (disk).

If you have anyone locally with a XP suitable disk - you can use that - and also make a legal copy of same; as you will be using "your" installation key - "not theirs" - for all use of the disk.

But before going through any form of repair routine - first safeguard your personal files etc... as above!


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#2
September 17, 2014 at 08:26:48
Try the procedure at #1 here, second paragraph:
http://www.computing.net/answers/wi...

Always pop back and let us know the outcome - thanks


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