Trying to get to My Documents... dif comp

Crucial 1gb upgrade for a dell dimension...
December 28, 2009 at 19:53:14
Specs: Windows XP, Dual core 4gb RAM
To preface this, my mom's computer has a RAID 1 setup, which one of the drives is dead. It hadn't been causing a problem so I never bothered to replace the damaged drive. Whenever I tried to boot up into safe mode when it got the virus, it BSOD'd after loading MUP.sys.

My mom's computer got a nasty virus - Internet Security 2010. I tried using all of the recommended removal methods such as running MBAM and doing it manually via regedit and deleting the core virus files. Neither worked. The virus kept coming back. Whenever I tried to boot into safe mode it BSOD'd. I decided I'd put it into my computer as a secondary drive and boot it into safe mode to run MBAM. I was able to run it fine. It found a bunch of threats which I deleted, then put it back into my mom's computer.

It gave me a RAID error saying that the drive was not a RAID drive (I'm guessing because I made changes to just the single drive). I pressed F1 to continue and it booted up into Windows. I try to log in, but as soon as my wallpaper appears it automatically logs me out. The BSOD recommended I run CHKDSK/F, so I tried to run CHKDSK from the recovery console via XP installation CD. It said "volume appears to contain one or more unrecoverable problems" whenever I tried to run chkdsk.

Right now, I'm just trying to figure out how to get my step-dad's important documents from his My Documents folder. Since his username is passworded, I cannot access the files by plugging the drive into my computer.

Yes I know we're dumb for not using any backup, but that's in the past now. Thanks for any help.

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December 29, 2009 at 13:21:44
Sounds like you have to many computers. You start out by saying it's your Mom' computer then it's your Step dad's My Document folder you want to recover.

First, get rid of the virus. You'll have to turn off System Restore to get rid of it and keep it from coming back.

Then copy the My Documents folder and ask your step dad for the password and you should be all set.

We were the unwilling, led by the unqualified, to do the unnecessary, for the ungrateful.

VietNam War Poster

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December 29, 2009 at 13:52:16
If the hard drive is still slaved to a second computer running WinXP then you may be able to access the files by taking ownership of them. Look at the link below to learn how to do that.

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December 29, 2009 at 15:29:27

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December 29, 2009 at 16:41:21
"I cannot access the files by plugging the drive into my computer."

Yes you can. Google taking ownership of files when the drive is a slave on your computer.

Forget the rest. Wipe and reinstall the drive from scratch.

BTW when a mirrored drive goes bad replace it asap. You could lose the unfailed drive at any moment since usually they are the same drive type/model put in. Google MTBF for a better understanding

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