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TrustedAntivirus.com Trojan

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Original Message
Name: jcrperry
Date: May 29, 2008 at 21:24:42 Pacific
Subject: TrustedAntivirus.com Trojan
OS: Win XP
CPU/Ram: 1066 MHz / 256 MB RA
Model/Manufacturer: HP
Comment:

Does anyone know any good, FREE programs that will remove the TrustedAntivirus.com Trojan from my computer?


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Response Number 1
Name: jam
Date: May 29, 2008 at 22:40:35 Pacific
Reply: (edit)

http://www.simplysup.com/

"And that's the fishing line, because Sharkboy said so!"


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Response Number 2
Name: jcrperry
Date: May 29, 2008 at 23:52:57 Pacific
Reply: (edit)

That one doesn't find anything. Any other suggestions?


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Response Number 3
Name: btk1w1
Date: May 30, 2008 at 00:26:15 Pacific
Reply: (edit)

Two very good free tools

SUPERAntispyware (SAS) and Malware Bytes AntiMalware (MBAM) are at the links below:

Download SAS Free Edition from here
Click here to to start MBAM download

Download, install and update them but don't run them just yet.

Have a look through add / remove programs in control panel for TrustedAntivirus and any other program that's related and uninstall. Don't worry if they aren't there.

Boot into "Safe Mode" using the F8 key during start-up method. Never boot into safe mode with msconfig method when dealing with malware as this can cause boot-loop

Run the full / complete scans with both programs and let them fix everything they find.

Reboot.

You can run another scan in normal mode to see if anything was left behind.


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Response Number 4
Name: bluejay
Date: May 30, 2008 at 10:12:10 Pacific
Reply: (edit)

In your post yesterday, http://www.computing.net/answers/wi... I gave you a suggestion. Did you find anything there?


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Response Number 5
Name: jcrperry
Date: May 30, 2008 at 12:34:49 Pacific
Reply: (edit)

Yes I did. I've searched for a bunch of different things, but none of the programs that have been suggested on other boards or though there will work to get rid of it. I also don't have money to pay for registration to any of the products (hence why I'm also not taking my comp in to get profesisonally fixed).


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Response Number 6
Name: bluejay
Date: May 30, 2008 at 14:50:55 Pacific
Reply: (edit)

It does appear that SAS suggested by btk1w1 is a fully functional 15 day free trial as noted at the bottom of their screen. Give it a try.


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Response Number 7
Name: Jennifer SUMN
Date: June 2, 2008 at 06:07:21 Pacific
Reply: (edit)

Perry, it's against the rules on this site to post more than one thread for the same issue. Since you've done that, both posts will probably be removed.

Life's more painless for the brainless.


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Response Number 8
Name: jcrperry
Date: June 2, 2008 at 10:25:30 Pacific
Reply: (edit)

Sorry. I didn't know that. I was just trying to be more specific because I didn't know what the problem was the first time.


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