Solved Touchpad Mouse freezes when minimizing or maximizing windows

November 14, 2013 at 10:04:54
Specs: Windows xp, 2.33 c2d / 2gb

Hi all, im having problems on my thinkpad t60p. Whenever i minimize or maximize a window the touchpad mouse freezes for a split second until the minimizing or maximizing is done and then it stops freezing.

Can anyone tell me how to fix this? Thanks


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✔ Best Answer
November 16, 2013 at 16:08:54

Hey all, i have solved the problem. Here is how i did it:

I started ending processes one by one in the Windows Task Manager. I came upon this one service called virtscrl.exe. I ended it and tried maximizing and minimizing windows and the mouse did not freeze anymore.

Thanks for the help throughout this whole process guys.



#1
November 14, 2013 at 10:58:09

We can only suggest remedies, they may work or they might not.
My suggestion is you download and install the latest touchpad driver for your laptop model from Lenovo Support: http://support.lenovo.com/en_GB/dow...

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#2
November 14, 2013 at 11:24:56

I have already downloaded the latest drivers for the touchpad...

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#3
November 14, 2013 at 12:13:26

Does it happen in safe mode?

larry


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Related Solutions

#4
November 14, 2013 at 12:19:30

it doesn't happen in safe mode.

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#5
November 14, 2013 at 13:53:26

As often as not when things are OK in Safe Mode it is a driver issue.

"I have already downloaded the latest drivers for the touchpad"
Silly question probably but I see you are running XP. Were they definitely XP drivers and did any alternatives show (sometimes they have different brands)?

If necessary you could go to Device Manager - you should find the touchpad under "Mice and other pointing devices". If you Uninstall the driver from there it should be re-instated when you restart. This has sometimes cured minor issues.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#6
November 14, 2013 at 14:29:03

Ok, so i uninstalled the touchpad drivers, restarted, and let the computer install them automatically to no avail.

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#7
November 14, 2013 at 17:14:07

Makes me wonder if your computer is a bit overloaded so that the minimizing and maximizing is taking up too much CPU time or RAM and not letting the touchpad in. It would be better in Safe Mode because there would be less things running. Could be worth doing a general cleanup - this sort of thing:

1. Use CCleaner Slim to get rid of junk.

2. Check msconfig Startup tab to see if there are too many unwanted tasks starting.

3. Make sure you have only one virus checker running in the background.

4. Run defrag.

If that doesn't help look in Task Manager to see if the RAM and/or CPU are maxed out.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#8
November 14, 2013 at 17:24:40

Hi again. Well the cpu is a core2duo so i doutb it's not powerful enough.

i ran ccleaner, and defragged the system. I only have avg as antivirus.

I also ran DriverUpdate and installed the latest drivers for the system.


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#9
November 14, 2013 at 17:52:11

I've little faith in driver searching programs - best check them against those of your computer supplier. Other than that I'm out of ideas. See if anyone else joins in and I'll pop back if I should think of anything more.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#10
November 14, 2013 at 20:50:25

Is the 'window' you mention when you 'minimize or maximize a window' a browser window? If so it may be a browser problem. You might want to clean out the browsing history and temp files

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#11
November 15, 2013 at 07:25:21

It's any window that i maximize or minimize

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#12
November 15, 2013 at 17:10:39

2. Check msconfig Startup tab to see if there are too many unwanted tasks starting.

you didn't mention if you tried this.

larry


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#13
November 15, 2013 at 18:09:56

i tried msconfig... most of the programs were by Lenovo, avg, ati, synaptics... nothing that was suspect. i disabled ctfmon.exe and digital line detect to no avail.

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#14
November 16, 2013 at 13:46:19

http://www.sysinfo.org/startuplist.php

I'm betting most of them are not needed and 1 is causing the problem.

larry


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#15
November 16, 2013 at 14:10:53

Synaptics is most likely to be a touchpad driver.

Always pop back and let us know the outcome - thanks


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#16
November 16, 2013 at 16:08:54
✔ Best Answer

Hey all, i have solved the problem. Here is how i did it:

I started ending processes one by one in the Windows Task Manager. I came upon this one service called virtscrl.exe. I ended it and tried maximizing and minimizing windows and the mouse did not freeze anymore.

Thanks for the help throughout this whole process guys.


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#17
November 16, 2013 at 16:13:52

Oh by the way, apparently virtscrl.exe is a process known as Lenovo Auto Scroll Utility. Guess i won't be needing this anymore.

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#18
November 16, 2013 at 16:33:42

That's a good fix - thanks for popping back to let us know.

Always pop back and let us know the outcome - thanks


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#19
November 16, 2013 at 16:54:34

Good job! Wait a few days and someone will 'best answer' you (you can't do it yourself).

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