Toshiba External HD not recognised

January 5, 2009 at 07:41:02
Specs: Microsoft Windows XP Home Edition, 2.533 GHz / 502 MB

Hi,
How do I get my XP sp3 system to recognise a new external drive? On the same USB lead my old external drive works perfectly!

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#1
January 5, 2009 at 07:52:24

Does it see the new hardware device and is just not assigning a drive letter? Does Disk Management see the drive?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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#2
January 5, 2009 at 08:06:33

Hi,
It does not appear to find the new hardware and does not give an audible bleep as my old disc does with a ballon saying new hardware found and ready for use.

Not sure what you mean by disk management,could you please clarify?


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#3
January 5, 2009 at 12:45:03

Check the jumpers on drive.

Disk Management: Right-Click My Computer, Manage, under Storage, Disk Management

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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Related Solutions

#4
January 5, 2009 at 13:31:47

Is the drive inside an External enclosure? 2.5" or 3'5" drive? Old drive you mentioned 2.5" or 3'5"?

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#5
January 6, 2009 at 11:23:20

Hi,

New unit is a neighbour's and he has taken it home so can't check disk management. other disks are shown.
New disk is 2.5" I think. Palm size with 500Gb storage. My old unit salvaged from an old computer is 3.5" and has storage of only 20GB?


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#6
January 6, 2009 at 12:20:38

If 2.5" are you connecting TWO USB cables?

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