Text appears transparent

September 16, 2010 at 03:02:15
Specs: Windows XP SP3, 1.66/2Gb
Without (knowingly) changing anything I have lost the ability to see the body of e-mail messages and of some windows applications. I have to select the text and paste it into notepad to be able to read.
I have Windows XP SP3 and I use Mozilla Thunderbird. When I reply to a message, the text I type is not visible either, I tried to change the text colour, it does not help.

Any advice?


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#1
September 17, 2010 at 00:25:54
yoramdavid. possible you've got some sort of nasty (virus, worm/trojan, etc.)? Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Superantispyware (info only. I’m not paid for recommendation. WARNING! FYI, a full scan on mine takes over an hour.) can do the job and you can get it free @:
http://www.superantispyware.com/
among other places. They have a Vista compatible version if needed. Dunno about Windows 7 or later.
If it turns out that you need to use it, be sure to update Superantispyware prior to running and disable 'restore' (restart after cleaning) so the nasty doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
HTH.
Ed in Texas.


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#2
September 17, 2010 at 10:25:17
Thank you Ed,

I did run the Superantispyware which found 5 adware tracking cookies, and one other thing called Rogue.Agent/Gen-Nullo[dll] (C:Windows/System32/ODBCCR32.dll).
They all got quaranteened, I will delete them to make sure they do not come back.

I then opened my Mozilla Thunderbird. The messages which already had ivisible text, are still invisible, but when I reply or start a new message, now the text is visible.

So, thank you for your help.

Regards,

Yoram


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#3
October 12, 2010 at 14:33:12
Hello,

Just in case someone sees this post and have the same problem, I think I found out what caused the problem: These texts were not displayed because they used the Times New Roman ttf font and that font was corrupted (by some malware?). I reinstalled the font and all the texts appear now normal.

Regards,

Yoram


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