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system will not boot, shows black s

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Original Message
Name: mking161
Date: January 1, 2008 at 13:15:20 Pacific
Subject: system will not boot, shows black s
OS: windows xp
CPU/Ram: ?
Model/Manufacturer: hp xt983
Comment:

My system is an hp xt983 purchased in 2002.
I had a problem a few month ago with it sticking at the hp logo. It started working fine after that, I went to burn a cd and it said burner not found. I leave the computer on all the time due to it is the gate way for my laptop. I hit a few buttons on my keyboard last week on accident and it made a lot of beeping noise. I left and came back home a few hours later and I smelled something hot and I unplugged my computer. I cleaned out all of the dust and plugged it back in and the screen will not show a pic. it is black and the power button on it is green for a second and it then turns yellow. the modem or computer itself will turn on it just will not boot up. I get a green light on the front of the tower at the power button and a green light at the back of the computer where the plug is connected. Sometimes the cd-writer light comes on for a second and goes off. It will not play, run any disk.Some times the cd door will open and close when you want it to and sometimes it will not. the flopy drive light does not come on. I hooked up my ipod to the usb port and it acts like it is getting power, It turns it on in other words it will not charge.I can not get anything on the monitor, the keyboard lights come on for a brief second during start up of the tower. The fans come on and seem to be working. I had opened it up and checked for bad spots on the mother board, and ram card. It was clean, I took out the hard drive, and the video card and they seem to look fine, I am clueless, could this be a problem with my bios? I let my kids play on it a few months back befor i started having all of these problems and think they might have ereased something. soon after I could not find my cd-writer plus in my system and it said my samsung sv4002h was working properly. any help would be appreciated...



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Response Number 1
Name: Bigzam12
Date: January 1, 2008 at 16:48:28 Pacific
Reply: (edit)

Hello,

I heard of things like this before and the problem could be anything. Your Hard drive should be fine, If you have another computer you can plug it up to it and get the data off or you could buy a USB HDD enclosure kit so you can plug it up to your laptop.It sounds like your processor or Video card could of burnt out but I can't be 100% sure. If someone deleted a program off of it I think it would at least show the BIOS. You could unplug your computer, Take the battery out then reset your COMS. It might tell you how in your manual or you might need to call them. I hope all goes well.


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Response Number 2
Name: mking161
Date: January 2, 2008 at 10:38:15 Pacific
Reply: (edit)

Thanks for your help. I did that already and still nothing. I will probably have to get it serviced. Thank you


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