System sticking on something.

Own / N/A
August 21, 2009 at 04:39:51
Specs: XP Home edition SP3, P4(515) 1Gb
The system boots as far as the desktop & then appears to stall. All icons/taskbar are visible, but cannot get any response to clicking icons and hovering over the taskbar shows the hourglass. Task Manager doesn't show any errant programs running. I can start up programs through Task manager (have tried 'WhatsRunning' & I can run MSCONFIG, eventvwr etc. with no problems - they start up immediately). Unfortunately there are a lot of programs in the startup, including McAfee and a lot of HP stuff. MSCONFIG brings up an error about administrative rights (though there's only one user who's administrator), but after restart the disabling has been allowed. I'm also using CCleaner to enable/disable startup items. Disabling everything the system boots fine, and I've been through the (very long) process of re-enabling/rebooting one by one and the system works fine until I re-enable the last one (which I changed just in case it was THE one), but still got to the stalled state. There are no errors showing in Event Viewer, not even timeouts.

(Edit) Also scanned for viruses & spyware with nothing found.

This one has me stumped so any suggestions gratefully received.

"I've always been mad, I know I've been mad, like the most of us..."


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#1
August 21, 2009 at 08:01:10
"McAfee and a lot of HP stuff"

Well there's your problem. Is this computer a laptop?

If so then it has come with a lot of what we call Bloatware. This is not a virus but can be almost as bad depending on how much RAM you have in the machine. I would uninstall any systems like Wireless Manager, Security Tools (If you don't use them), HP Automatic Updaters for printers and such, Quick launchers and any thing that you will probably not use. These are taking up too much RAM and are forced to load onto you Swap Files on your hard drive which is bringing your system to its knees.

Last question, ca you give us some system specs like Amount of RAM, CPU type and Speed and Model Number?


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#2
August 21, 2009 at 08:35:54
I would install winpatrol:
http://www.winpatrol.com/download.html
With that you can remove items from startup...it's a great free utility.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#3
August 21, 2009 at 09:30:39
Thanks for replies. The specs of the machine are listed under cpu/ram on the page. It's not actually 'own' it's an HP desktop that's about 3 years old. I know all about bloatware & it isn't the case in this one - none of the original bloatware is on it. The HP stuff is from a printer/scanner that's been on it for about a year & McAfee has been on it for 6 months (soon to be removed & replaced with Kaspersky). I've used CCleaner to enable/disable/remove the startup items - does the same job as winpatrol but I trust it.

The point is that even spending ages disabling the lot & re-enabling individually I still get nowhere. The wierd bit is that there is no apparent cpu activity, according to Task Manager and 'What'sRunning', so I wondered if there are any other ideas about what would be causing the apparent slowdown, without TM showing it.

I'm going to end up disabling the majority of the start-up programs, but it does still obviously leave something underlying, which I'm not too happy about.

"I've always been mad, I know I've been mad, like the most of us..."


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