System Restore Won't Work

Packard Bell
November 10, 2008 at 06:13:04
Specs: Windows XP Home Edition V, 512 MB
Please help,

I am running Windows XP Home Edition Version 2002 SP3 (Just upgraded from SP2)

When I try to run System Restore, it falls over immediately and I receive the following message:
"SystemRestore Application has encountered a problem and needs to close. We are sorry for the inconvenience."

The options are:

"Debug" : This results in yet another message "Unhandled exception at 0x7d4f512f in rstrui.exe: 0xC0000005: Access violation writing location 0x00000008."

"Send Error Report"
"Don't Send"

If I run cmd + netstart then "System Restore Service" is listed (in a DOS box).

System Restore was working OK one day, and the next day refused to work. It has been like this for months now (I have been using ntbackup.exe in the mean time, but this is not as user friendly as System Restore).

In Control Panel | "System Restore" Tab - System Restore is enabled on all drives.

Could this problem be due to a corrupted registry key or something else?

Thanks,

Ian


See More: System Restore Wont Work

Report •


#1
November 10, 2008 at 07:17:06
First of all I would question why you are using system restore on a frequent basis.

Was your system, including system restore, fully functional prior to installing SP3?


Report •

#2
November 10, 2008 at 07:53:01
System Restore was not working before I installed SP3.

I like to back up my system about once each week. This is because, a few years ago (when I was running Windows 98) I had a flaky hard disk. I lost the entire operating system, including all my software, documents etc.


Report •

#3
November 10, 2008 at 08:00:54
"I would question why you are using system restore on a frequent basis"

I agree.

"I like to back up my system about once each week."

I think there's a lot of misunderstanding of exactly what it is & does. System Restore is NOT a backup utility, it basically takes a snapshot of certain system files at predetermined intervals, or when software changes are made, or when a restore point is manually set. You can then rollback to one of those points if you encounter a problem & with any luck, the problem *should* be gone. It doesn't always work that well though. Personally, I have it disabled on all my XP systems.

"A limitation which applies to System Restore in Windows versions prior to Windows Vista is that only certain file types and files in certain locations on the volume are monitored, therefore unwanted software installations and especially in-place software upgrades may be incompletely reverted by System Restore. As a result, there may be little or no practical impact (aside from wasted disk space). Certain issues may arise when attempting to run or remove that application."

http://msdn.microsoft.com/en-us/lib...

http://en.wikipedia.org/wiki/System...

"If my answers frighten you then you should cease asking scary questions" - Jules Winnfield (Samuel L. Jackson) in Pulp Fiction


Report •

Related Solutions

#4
November 10, 2008 at 08:28:21
In addition to the correct comments in the #3 response I would add this.

Microsoft will tell you on their site not to install SP3 if your system isn't currently working correctly.

Many nasties, like viruses will disable any means to get rid of them. This means System Restore might not be working due to an infection.

Installing SP3 just complicated the cleaning process.

Do you use any Anti-Virus programs?

As jam has stated, you misunderstand the purpose of system restore.

You need to get an imaging or backup program or use the one already in WinXP (NTBackup).

I would recommend getting Acronis True Image to backup your hard drive. The latest version can also perform incremental backup on whatever schedule you set.

There are many ways to maintain backups. System restore is not one of them.


Report •

#5
November 10, 2008 at 10:41:48
Ditto what everyone above said.

Disable System Restore.

Reboot.

Re-enable System Restore.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


Report •

#6
November 11, 2008 at 07:06:54
Many thanks for your comments.

Looks like I should disable System Restore, and continue backing up using NTbackup instead.


Report •

#7
November 11, 2008 at 11:19:16
No, you need to repair your system. If you disable and then re-enable system restore it should work properly. If it doesn't then you need to find out why. Don't just ignore it.

As far as NTbackup where would you be backing up? To my knowledge NTbackup doesn't have many options on where to backup.

If you have a CD/DVD burner I suggest you buy Acronis and backup your entire drive to optical disk.

Backing up your data on the same hard drive doesn't do much good when the drive fails.

Even backing up on a second internal drive is not the best solution. There are many incidents that could render that drive unreadable. Same goes for an external if left connected constantly. IMHO optical drive presents the best/safest method of backup storage for a home user.


Report •

#8
November 12, 2008 at 10:02:08
I have tried disabling, then re-enabling System Restore, but it still doesn't work.

I use NTbackup to backup my system to a second hard drive, that I use just for backups.

I recently acquired a DVD burner, and I am considering using it for making backups in the future.


Report •

#9
November 12, 2008 at 10:59:09
Look at the link below for possible solution to system restore.

http://support.microsoft.com/kb/841568


Report •

#10
November 13, 2008 at 08:06:45
"I have tried disabling, then re-enabling System Restore, but it still doesn't work" What happens? "doesn't work" isn't very specific.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


Report •

#11
November 14, 2008 at 03:22:09
When I try to run System Restore, it falls over immediately and I receive the following message:
"SystemRestore Application has encountered a problem and needs to close. We are sorry for the inconvenience."

The option buttons are:

"Debug"
"Send Error Report"
"Don't Send"


Report •

#12
November 14, 2008 at 03:53:58
Did you try using the link I posted above?

Report •

#13
November 14, 2008 at 06:35:27
Yes,

I renamed "System Volume Information" folder on both my hard drives, but still get the same error message when opening System Restore.


Report •

#14
November 14, 2008 at 06:44:31
Have a look at this one.

http://support.microsoft.com/defaul...


Report •


Ask Question