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If System Restore doesn't work in Normal Mode, it might work in Safe Mode.
Toggle F8 or Press Ctrl ( depends on your comp ) during bootup ( just before, verifying DMI pool, message comes on )
Select Safe Mode.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001060608000039
http://support.microsoft.com/default.aspx?scid=kb;en-us;315222&Product=winxp
http://www.whtvcable.com/virusremoval%20.htm
http://www.techbuilder.org/recipes/60402485
http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx

Here is more.
How to Start the System Restore Tool from the Command Prompt
System Restore is a great feature in XP, but if you aren't able to boot into the Windows GUI normally or in Safe Mode, how can you use it? Here are the instructions for starting System Restore from the command prompt:
Start your computer by selecting Safe Mode with Command Prompt from the startup menu.
When the command prompt is displayed, type the following: [systemroot]\system32\restore\rstrui.e x e (the system root folder is the folder to which you installed the XP operating system files, usually c:\windows).
Press Enter.
Now you can follow the instructions on the screen to use System Restore to restore your computer to a previous functional state.
If you have problems with System Restore, see KB article 302796, Troubleshooting System Restore in Windows XP:
http://www.winxpnews.com/rd/rd.cfm?id=030909TI-System_Restore=================================
I have had good results using this way or Safe Mode, different to Last Known Good Configuration in Safe Mode.
http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx
System Restore is accessed the following way:1. It's a good practice to shut down all other applications before using System Restore, as it requires a full-system reboot to complete the installation. Connecting to the internet is not required, however. So shut all applications. Then click "Start."
2. Start > All Programs > Accessories > System Tools > System Restore. Then the program will load.
Here's a screen shot of the program-entry screen: http://www.techbuilder.org/recipes/60402485

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