Hello. " Explorer " must run because it is the Windows XP itself. " dkservice " does not need to run if you do not use " Set it and forget it " function of the Diskeeper. Check your HDD free space and pagefile to see if they are of sufficient size. Regards suatcini

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My C drive is 20gigs, there is 2.68g free, I don't know where to find the pagefile information, suatcini, can you tell me where to find this information, also, thank you for your help, frank

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What info I have on Paging file-> Com puter Speed and Performance May Decrease HOW TO: Set Performance Options in Windows XP How to Configure Paging Files for Optimization and Recovery in Windows XP How to Clear the Windows Paging File at Shutdown How To Move the Paging File in Windows XP RAM, Virtual Memory, Pagefile and all that stuff A tweak here looks good: http://www.tweakxp.com/article37016.aspx --------- Clean up your harddrive--- Description of the Disk Cleanup Tool in Windows XP Another thing I notice that is taking up space is EVENT VIEWER logs. Go into EV then right click each catagory, then click "Clear all events". --------------------- Also check all the files in C:\WINDOWS\Prefetch The Prefetch folder is quite large. I have deleted all files there, even Layout.ini, at times without problems. It will rebuild itself over time. ---------------- Then do this to check for bad sectors on HDD: How to Perform Disk Error Checking in Windows XP Check mark both items under "Check Disk Options", on your way into starting Error-Checking Tool. ---------------- Next is to Defrag HDD: How to Defragment Your Disk Drive Volumes in Windows XP --------------------- See what items you can uncheck on the Startup tab in msconfig, so you can uncheck it. Start, Run, then type msconfig ------------------ To find out what each Startup(or Process) item does or means, and any recommendation as to if you should close the process: Task List Programs

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Chuck2 you are a storehouse of information, I thank you are well are all the other techies. The information is better here than tech support at most companies, thanks to all, frank

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Ignore what Verizon said, that person was thinking of Win9X. System Resources was a problem in Win9X, but it is not in WinXP. XP automatically assigned more space for System Resources when it's needed. Anyway, even in Win9X there is no problem with System Resources unless you completely run out.

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Hi ham30, They have a program that takes over your computer and could move the mouse and check everything on your computer. They were looking in the windows task manager, performance area and was looking at the processes which is now 39%. This is the reading they called system resources and said it should be around 80%. Could processes be considered system rescources? Thank for your input, frank

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No Frank, they are two different things. System Resources is a section of memory set aside to heep pointers and info about running programs. Processes are the actual programs themselves.

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Just want to make sure you were talking to Verizon, and not some scammer. Did you call them or vice versa? I gather it was the former. Did you succeed in getting connected? Is this DSL?

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Hello Salgolf, I called them because I could not get on the net. They were walking through their analysis, also the dsl was as fast as a 56k modem. I have had that problem, where the so-called dsl speed is not there and loading a webpage is oh so slow. I also have trouble finding a server. The verizon webpage loads and then the computer can't find a server. I have had a two fold problem, slow dsl and trouble finding a server.

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Frank-- There was a saying, back when DSL was getting started, that "you have to live within 3 miles of the telephone company's switching equipment in order to get the DSL speed". You could search the web for troubleshooting DSL Also- A radio talk show host on computers at: http://www.jefflevy.com/ Click "Jeff's Lessons" at the left, Find and click Lesson # 328 "Internet - Make your broadband connection faster"

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Chuck2, thank you for your follow-up. I do live within 3 miles of their switching station, I assume the dsl eqipment is there-not sure. I have the computer a distance away from the phone connection and am using a 50 foot connection cable and a splitter for the telephone. I don't know if this hinders perfect connection to the phone company. I can't see why a splitter could be a problem, but maybe the long connecting cable could cause line loss, though I have to say, the phone is perfect sounding. thanks for your help, frank

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