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The problem started with a blue screen windows system error. I did a windows repair, but now it gets to the "windows is now starting" screen and then reboots itself. It does the same in safe mode. Is there any way round this without saving all the information and reinstalling windows?
heatherjackson@eurotechdirect.com
if u can't get windows to start at all, i'm afraid a re-installation is your only option ... or restore it form a ghost image, if possible.
Today's subliminal thought is: 'Calm down ... it's only ones and zeros.'
icq 10183575
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Remove all the pci units and all but one memory module and the video card and try it. if it doesn't load swap the memory sticks. Then try a different video card. It is usually a memory stick or a video card problem.
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Two repair websites
http://www.webtree.ca/windowsxp/repair_xp.htm
http://www.kellys-korner-xp.com/xp_tweaks.htm
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If the symptom of "Reboot loop" in a New PC being built or an old PC being upgraded with additional Hardware or a hardware being replaced, the above advice is quite appropriate.
If the symptom is on a PC that has been working well and just started to show the "Reboot symptom" the approach can be different.
Since the symptom is NOT UNIQUE to a single condition but can be caused from any one of different conditions, but almost always due to a faulty hardware or hardware driver, the starting point of diagnosis mut be the original Hardware specifications of the PC.
This mainly means the Motherboard and the major add-on-cards on it, the Devices attached to it by cables.
Either the EXACT Make and Model of the Motherboard and each of the major Add on Cards like Video, Sound and Memory Module , and the Hard Disk Drive, CD devices in the case of a Custom made PC or the EXACT Make , Model and Series of a Brand Name PC will give us that information.
Next piece of vital information is whether there was an Addition or Removal of a Software or Hardware before the new Symptom began.
Any troubleshoot without those data will be a long and tortous one as shown by some of the longest threads here or any Forums.
M
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reinstall is not the only option Mattie, just reinstall with no testing?! the correct info came from per - remove all hardware except for one DIMM and video card and add them back in one at a time until you find which one is the issue. When you find out, boot to safe and remove that device from devicxe manager then get the correct driver and install it.
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Also please remember that there is a version of the Sasser virus that is "a rebooting virus" and before going nuts with hardware removal (which is the proper second approach) I would be asking questions about what AV you are using, whether or not it is current, and suggesting you go to online virus checkers to rule that out.
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Well said Rich Mentzel:-). Very important point especially when we don't know the circumstances of the onset of the problem.
M
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there was NO installation of new hardware mentioned in hettie's post ... her problem sounds to me like the system got screwed up by a possible virus - 'the problem started with a blue screen' ... so what options are there? fiddling around, pulling cards to no avail (they have been there before, haven't they) for hours and hours in frustration ... re-installing the OS, drivers and software (can be done in less than 2 hrs) or restoring the system from a ghost image (which would be MY choice ... 5 minutes, then bang in your backed up docs, emails, favourites and contacts to the appropriate folders and run a windows update - have i forgotten something? ... et voila).
Today's subliminal thought is: 'Calm down ... it's only ones and zeros.'
icq 10183575
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and 'going to online virus checkers' when stuck in a reboot loop??? ... give me a break
Today's subliminal thought is: 'Calm down ... it's only ones and zeros.'
icq 10183575
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and 'going to online virus checkers' when stuck in a reboot loop??? ... give me a break
:-)))
i_XpUser
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where in their post did they say they had been there before? So I guess with any bluescreen you get, you format and reinstall?
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ALWAYS!!! :-)
well ... ir reads: 'the prob;em started with a blue screen ...' and not: 'i'm just after installing this new memory/videocard/nic/soundcard and all i'm getting is this blue screen'
so ... assuming these components (per suggested to remove) have been installed before is a bit more than just a wild hunch, isn't it?
Today's subliminal thought is: 'Calm down ... it's only ones and zeros.'
icq 10183575
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No, not when you consider it could have been a driver update from an automatic Windows update...You are also assuming the user has a valid/up to date backup which most people do not. You reinstall is the only way instructions were incorrect.
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Where is the "referee" (Hetti,
the original poster)in this dispute we all are involved? :-)I hope someone can benefit from all our verbiage!
M
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maadhurimn - Just trying to explain why you wouldnt tell someone to reinstall without troubleshooting the error. Alot of the time people don't know so they assume the person replying to their post is correct. So what would happen if the user went ahead and put the Windows disk in and reformatted and reinstalled without actuially knowing what that meant...would you want that to happen to you?
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Mike,
Never! I will never do such a drastic treatment for the PC unless it is the only way or the most suitable approach from the point view of the User/Owner of the PC with the problem.
I ask a bunch of Q's to find out the full Symptoms, Prior health of my Computer Patient, the treatment done to that point, all to help me figure out the EXACT diagnosis or deciding the next step toward the most possible few conditions (The Forest to Tree approach)that might cause the problem and then choose the least expensive or complicated first and then down the line to the most complicated and or expensive remedy.
-:)
M
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'user was told to do that' ???
'user' was only told that if 'user' can't get windows to boot anymore (even repair failed, rmember?) then re-installation or restore from a drive image is most likely all that's left to do ... and i'm NOT always recommending to do this when a BSOD occurs, and certainly not, when 'user' is more specific ...
Although 'Alot of the time people don't know', this 'user' seems to know what it meant ... if you'd only READ the posts before you reply.
and now listen, mr. troubleshooter: if this pc lands on my desk, i boot it up from a windows PE cd rom, backup all personal data, grab the memory image (that's being created, when a BSOD occurs) and analyze it using ms' debugging tools (which 'might' give an indication what caused it), next i'd restore the most crucial system files from the repair folder, start pulling cards, etc. and if all that would be to no avail, i go ahead and re-install ... but all this i'd do out of occupational interest, for the 'user' only wants to get his/her baby going again, ASAP
god, am i fed up with this jack****
Today's subliminal thought is: 'Calm down ... it's only ones and zeros.'
icq 10183575
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