During installation of a program certificate with a program called TQSL, I got the following message: System Error: c:\Documents and Settings\jallen\Application Data/Trusted QSL/keys/N8JA:Permission Denied. I find that I am unable to change the file, even though I have administrator function. The Documents and settings directories were rebuilds via a restore function from a backup program, after a nuke and pave. I am guessing that somehow there is an ownership carry-over issue. How can I identify the folder and file ownership, and how can I change all ownership under XP to myslef. This is a single user machine in my family office, and I am the owner. These problems will occur even on a clean boot via MSCONFIG. Neither the software nor manual administrator can remove or change files in this directory. If you post a response, please also email me directly. I would like to be able to have private help with this. Thanks, VY1JA

Frist I was thinh during backup, you forget set folder attrib to active. If folder with Hidden, System, Read Only attrib , you can't change thing or place new into. Second: If there is share folder, let remove permission , protect password or give it full control. BTW: i don;t know what's ur email, so I can't write direct email to you as wish