System crash when printing

June 10, 2010 at 08:44:44
Specs: Windows XP
Hello, I just added a network printer to my HP laptop, when I try to open the printer's properties or print to it, my system crashes and the blue screen of death is displayed. It happens every single time I do so. Any idea what is the problem?
p/s: I checked the Event Viewer, under System, it said some error, the source is SidebySide. The error is related to the Microsoft.VC80.MFCLOC.

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June 10, 2010 at 08:58:38
Its a bad driver. What is the Make and Model of your printer and we can Google a driver for you?

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August 5, 2010 at 21:50:35
printer model is Hp leserjet 3020

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