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Supanet ADSL

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Name: Webbo
Date: November 20, 2004 at 12:33:45 Pacific
OS: Windows XP
CPU/Ram: Athon XP 3000+/1GB
Comment:

Not really a XP related question, but there isn't really anywhere else to post.

I live in the UK and I am currently with Virgin.net for ADSL but I've seen that Supanet are offering 1mbps access for less than £23, cheaper than what I currently pay for 512K!

I have read some bad reviews about supanet however, and they have a 12 month contract, so I just wondered if anybody was with them and if so, how good they are, before I move. The offer of 1mbps, uncapped access for that price seems too good to be true!

For those who haven't seen it, visit this page.

Thanks

XPFreak.



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Response Number 1
Name: meversion1
Date: November 20, 2004 at 12:35:36 Pacific
Reply:

I had SupaNet for a while and they have very poor service. I wouldnt go with them if I were you. That price is too good to be true, there will be a catch somewhere friend.


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Response Number 2
Name: bornwithin
Date: November 20, 2004 at 13:44:30 Pacific
Reply:

most services are 12 month contract, after that you can cancel.
Wanadoo are doing 1mb connection fro £17.99, it is capped at 2Gb but they will give you a message saying if you have used it up and would u like to pay for the rest or upgrade to the other service at £19.99 I think.. better check on their website for that


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Response Number 3
Name: Webbo
Date: November 20, 2004 at 13:52:20 Pacific
Reply:

Yeah I have looked into Wanadoo but they have monthly data caps, 30GB for £27.99 and 6GB for £22.99.

The supanet offer has no monthly limit, that is why it is such an enticing, but unbelievable offer!


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Response Number 4
Name: Vanders28
Date: November 22, 2004 at 03:50:27 Pacific
Reply:

Dont do it - supanet are a sub division of TIME/TINY and that says it all. The tech lines are manned by robots and therefore u wont get after sales support. Dont say i didnt warn u.


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Response Number 5
Name: bornwithin
Date: December 13, 2004 at 11:14:59 Pacific
Reply:

Supanet is a good service as not many ppl use it, knowingly the support they give are not up to standard but then again, which support line is??
Tiny/Time, yes are part of it, but they DONT MAKE THE SERVICE!! they bought the company and is on their site.. visit burnley if u like n ask them.
Tiny/Time have improved their service, if u dont like it, sue them!


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