Solved sudden blue screen saying a problem has been detected

November 15, 2012 at 08:14:29
Specs: Windows xpsp2, Amd athlon 1.33Ghz
Sudden blue screen saying a problem has been detected and windows has been shut down to prevent damage to your computer
Kernal_stack_inpage _Error
Restarting the computer the same message appear.It asks you check if I have installed any new hardware or soft ware ,if so remove and try. I have not installed anything. The message is long.
try disabling you bios memory
Technical information. **Stop0x00000077(0x00000001,0x00000000,0x00000000,0xF7BA1C9C)
beginning dump of physical memory.

Contact Sys administrator or technical support group.

After this it say this hard drive cannot be formatted when I try to install windows again.

Thank You very much
Tanaba


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#1
November 15, 2012 at 10:06:41

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#2
November 15, 2012 at 10:18:36
✔ Best Answer
Bug check: 0x77 = KERNEL_STACK_INPAGE_ERROR
Param 1: 0x1 = The page was retrieved from a disk.
Param 2: 0x0 = Empty & null
Param 3: Ignored
Param 4: Where Windows got the param 2.

This doesn't appear to be a failing hard drive, so check the RAM. If the RAM test passes, your PC is probably infected with a root kit. Save what you can and reinstall Windows. If crashing persists, the hardware is failing.

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#3
November 15, 2012 at 16:26:09
Dump file please.

Minidump file is located in C:\Windows\Minidump
Kernel memory dump is located in C:\Windows\MEMORY.DMP
If the folders are empty > Right click on My Computer and select Properties.
Then select Advanced system settings Tab on the left menu.
Under the Startup and Recovery section, click on Settings.
Make sure "Write an event to the system log" is checked and "Automatically Restart" is unchecked. In the drop down menu under "Write Debugging Information," select Small memory dump (128 KB) press OK and OK again.
Now next time the comp has a problem, get the EXACT error message off the screen & see if there is a .dmp file in the Minidump folder.
If it is still empty, repeat the process, but change > Small memory dump (128 KB) to > Kernel memory dump.
If a .dmp file is produced, upload it & give us the link.
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#4
November 15, 2012 at 16:53:24
The link here, gives options on how to repair, use Safe mode if you have to.

http://support.microsoft.com/kb/315266


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#5
November 23, 2012 at 08:15:21
Razor 2-3

You were right. The ram was the problem. A new ram fixed the problem and computer is running OK now.

A thousand Thanks


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