Computing.Net > Forums > Windows XP > Stuck on Windows XP Screen

Computer Problems? Computing.Net has over 1,000,000 posts about all things technology related! Over 90% answered within 24 hours! Click here to start participating now! Also, be sure to check out the New User Guide.

Stuck on Windows XP Screen

Reply to Message Icon

Name: Gwen
Date: November 15, 2006 at 17:15:33 Pacific
OS: Windows XP Home SP 2
CPU/Ram: 256 MB
Product: Dell Dimension 2350
Comment:

I'm trying to fix a friend's Dell laptop. Who knows what the heck he did to it, but there were some errors on the hard drive, and eventually, I was able to get past the XP screen and onto the desktop. It seemed to be working fine. I cleaned up the files and ran disk defrag.

However, when I tried to run scan disk, at the reboot, it got stuck on the Windows XP screen again.

Now, I'm trying to boot in safe mode, and it's hung up on the DOS screen that lists the drivers info.

Sheesh! It's worst than before I thought it was fixed!

Anyone have any suggestions?

By the say, the computer info is my info, not his. Since I can't get to the desktop, I can't get his info.



Sponsored Link
Ads by Google

Response Number 1
Name: Gwen
Date: November 15, 2006 at 17:16:34 Pacific
Reply:

That would be "worse," not "worst," although it's pretty worst. :)


0

Response Number 2
Name: Musky
Date: November 15, 2006 at 17:23:05 Pacific
Reply:

Try booting up with a XP CD and choose "R" at the menu to get to the recovery console. Then at the "C:\Windows" prompt, type in:

Chkdsk /R

And see if check disk can repair the files system

Musky
If the voices inside my head paid rent, I'd be rich!


0

Response Number 3
Name: Gwen
Date: November 15, 2006 at 17:27:59 Pacific
Reply:

I don't have the XP CD....but, I picked another option at the DOS screen (couldn't tell you now what it was) and it's running scan disk.

Maybe it's going to be ok.

I'll report back!


0

Response Number 4
Name: Gwen
Date: November 15, 2006 at 18:10:03 Pacific
Reply:

It completed the scan disk, but got stuck on the Win XP screen again.

I'm thinking that the same thing will happen with the Win CD, won't it?

Any other suggestions?



0

Response Number 5
Name: Gwen
Date: November 15, 2006 at 19:23:26 Pacific
Reply:

All set, I think. Besides errors on the hard drive, there was a trojan/worm, named java.byteverify!exploit a/k/a java/shinwow.av.

I found out that if one goes to the Java icon on the Control Panel, there's a Cache tab, where one can clear the cache and it gets rid of the trojan.

I didn't realize there WAS a Java cache.

Once again, this board has solved a problem.

Thank you!


0

Related Posts

See More



Sponsored Link
Ads by Google
Reply to Message Icon

Dual cores mail server keeps changin...



Post Locked

This post is quite old and has been locked from receiving new replies. Please create a new posting instead.


Go to Windows XP Forum Home


Sponsored links

Ads by Google


Results for: Stuck on Windows XP Screen

computer stuck on windows xp screen www.computing.net/answers/windows-xp/computer-stuck-on-windows-xp-screen/178788.html

Stuck on Windows XP loading screen www.computing.net/answers/windows-xp/stuck-on-windows-xp-loading-screen/144652.html

Windows XP Startup Problem www.computing.net/answers/windows-xp/windows-xp-startup-problem/177642.html